by 2024 TOYOTA RAV4 XLE/WOODLAND EDITION Owner on 02/22/2026Verified Service
I've never had anything but excellent care at WC Toyota. The technicians are friendly and helpful. They keep you posted as they work on your car. The lobby is comfortable with free coffee, etc.
by Toyota Walnut Creek on 02/22/2026
Thank you for your wonderful review! We're thrilled to hear that you've consistently received excellent care at Toyota Walnut Creek. Our team takes pride in providing friendly and helpful service, and it's great to know you enjoyed the comfortable lobby amenities as well. We appreciate your feedback and look forward to serving you again in the future!
- Toyota Walnut Creek Team
by 2009 TOYOTA CAMRY HYBRID Owner on 02/21/2026Verified Service
My service rep was so honest and upfront. He did not try to sell me anything that wasn't needed. I appreciate an honest transaction.
by Toyota Walnut Creek on 02/22/2026
Thank you for your kind words! We're glad to hear you had a positive experience with your service representative at Toyota Walnut Creek. Honesty and transparency are important to us. We appreciate you taking the time to share your feedback and look forward to assisting you again in the future!
- Toyota Walnut Creek Team
by 2021 TOYOTA RAV4 LE Owner on 02/21/2026Verified Service
The service was astounding. Transport to my home and back was right on schedule. the recall service was time.
Thanks Ron Maciak
by Toyota Walnut Creek on 02/22/2026
Thank you, Ron! We're happy to hear that you had an astounding experience with our service at Toyota Walnut Creek. It's great to know that the transportation and recall service met your expectations. We appreciate your feedback and look forward to assisting you again in the future!
- Toyota Walnut Creek Team
by 2018 TOYOTA COROLLA IM Owner on 02/20/2026Verified Service
Will Harley was an exceptional service advisor. Professional and very helpful. An asset to Walnut Creek Toyota. Please thank him for his wonderful service.
by Toyota Walnut Creek on 02/20/2026
Thank you for your kind words! It's wonderful to hear that Will provided you with exceptional service. At Toyota Walnut Creek, we strive to create a positive experience for all our customers, and we appreciate you taking the time to share your feedback. Your thanks will be passed along to Will, and we look forward to seeing you again soon!
- Toyota Walnut Creek Team
by 2023 MAZDA CX-5 PREFERRED Shopper on 02/16/2026Verified Purchase
excellent experience with Jon S finding and buying a preowned vehicle. Highly recommend him and the dealership.
by Toyota Walnut Creek on 02/16/2026
Thank you for your kind words! We're thrilled to hear that you had an excellent experience with Jon S while finding and buying your preowned vehicle. Your recommendation means a lot to us at Toyota Walnut Creek. We look forward to assisting you again in the future!
- Toyota Walnut Creek Team
by 2023 TOYOTA RAV4 XSE Owner on 02/12/2026Verified Service
Picked up and delivered my car on same day with constant communication and showing video of what the mechanic is doing on my car .
by Toyota Walnut Creek on 02/12/2026
Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with your vehicle service at Toyota Walnut Creek. Our team is dedicated to providing top-notch communication and transparency, and we're glad you appreciated the video updates. We look forward to serving you again in the future!
- Toyota Walnut Creek Team
by 2025 TOYOTA CAMRY XSE/XLE/LE/SE Owner on 02/07/2026Verified Service
Received outstanding customer service, hoping that oil change should have been changed @ 5,000 miles.
by Toyota Walnut Creek on 02/07/2026
Thank you for your review! We appreciate your feedback regarding your recent experience at Toyota Walnut Creek. We're glad to hear you received outstanding customer service. Regarding the oil change interval, our team is always here to assist with any questions or concerns you may have. We look forward to seeing you again for your next service!
- Toyota Walnut Creek Team
by 2010 TOYOTA HIGHLANDER LIMITED Owner on 02/06/2026Verified Service
As usual great
It's only oil change check fluids rotate tires .. only one way to do it right way ..
Thanks for your shuttle service
I am an amputee
by Toyota Walnut Creek on 02/06/2026
Thank you for your kind words and for choosing Toyota Walnut Creek for your service needs! We're glad to hear you had a great experience with our oil change and tire rotation. It's our pleasure to provide a shuttle service that makes your visit more convenient. We appreciate your trust in us and look forward to assisting you again in the future!
- Toyota Walnut Creek Team
by 2025 TOYOTA CAMRY XSE/XLE/LE/SE Owner on 02/05/2026Verified Service
They did my 10k mile service and now my car is extremely bumpy. Don't recommend having service done there.
by Toyota Walnut Creek on 02/09/2026
Thank you for sharing your experience with us. I understand your concerns regarding the service performed on your vehicle. It's important to me that your Toyota Camry drives smoothly. I encourage you to contact me directly at Toyota Walnut Creek so I can address the issue. Your feedback is valuable, and we appreciate the opportunity to improve.
Sincerely,
Irina Ellis |GM| irinaellis@toyotawc.com
by 2014 TOYOTA CAMRY L/SE/LE/XLE Owner on 01/30/2026Verified Service
I like Toyota's service in general. Videos about service are extremely helpful. Also grateful they offer complimentary Lyft rides to and from the dealership.
by Toyota Walnut Creek on 01/30/2026
Thank you for your wonderful feedback! We're delighted to hear that you appreciate Toyota Walnut Creek's service and find our helpful videos beneficial. It's great to know that our complimentary Lyft rides enhance your experience with us. We look forward to serving you again soon!
- Toyota Walnut Creek Team
by 2018 TOYOTA HIGHLANDER SE/XLE Owner on 01/27/2026Verified Service
Had 60k service on a Highlander. Fast, friendly service. Detailed review after. Vehicle service was completed early.
by Toyota Walnut Creek on 01/27/2026
Thank you for your positive feedback! We're thrilled to hear that you had a fast and friendly experience at Toyota Walnut Creek during your 60k service on your Highlander. We appreciate your support and look forward to seeing you again in the future!
- Toyota Walnut Creek Team
by 2025 TOYOTA CAMRY XSE/XLE/LE/SE Owner on 01/24/2026Verified Service
No problem with the actual service, only with 4 hours going by, only to learn it was still second in line waiting to be taken into the garage!
by Toyota Walnut Creek on 01/26/2026
Thank you for your feedback regarding your recent visit to Toyota Walnut Creek. I understand your concern about the wait time for your service and appreciate you bringing it to our attention. We strive to provide timely service and your input helps us improve. If you have any further questions or would like to discuss your experience, please feel free to reach out to us directly. We hope to serve you better in the future!
Sincerely,
Irina Ellis |GM| irinaellis@toyotawc.com
by 2020 TOYOTA YARIS LE/XLE Owner on 01/20/2026Verified Service
Chris was our service rep - friendly, knowledgeable, and professional. We had an oil change and got a problem with a tire sensor fixed. Chris explained why our dashboard tire light was staying on and how it was fixed.
by Toyota Walnut Creek on 01/21/2026
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Chris at Toyota Walnut Creek. It's great to know he was able to assist you with your oil change and the tire sensor issue. We appreciate your feedback and look forward to seeing you again for your future service needs!
- Toyota Walnut Creek Team
by 2019 TOYOTA CAMRY L/LE/XLE/SE/XSE Owner on 01/20/2026Verified Service
What I like is there customer service is excellent with knowing what I needed on my car they break everything down & they let u know what the best option for your car for your everyday use.
by Toyota Walnut Creek on 01/20/2026
Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our customer service at Toyota Walnut Creek. Our team takes pride in helping customers understand their options for their vehicles, and it's great to know that we met your needs. We look forward to assisting you again in the future!
- Toyota Walnut Creek Team
by 2022 TOYOTA COROLLA LE Shopper on 01/19/2026Verified Purchase
Very helpful patient and knowledgeable. After test driving a car found an issue and they fixed it for me before buying!
by Toyota Walnut Creek on 01/19/2026
Thank you for your kind words! We're delighted to hear that you found our team at Toyota Walnut Creek helpful, patient, and knowledgeable. It's great to know we were able to address the issue you encountered before your purchase. We appreciate your trust in us and look forward to assisting you again in the future!
- Toyota Walnut Creek Team
by 2021 TOYOTA CAMRY SE Owner on 01/18/2026Verified Service
Rep was courteous and staff were quick to finish the job knowing that I was waiting at Toyota to have the recall service.
by Toyota Walnut Creek on 01/19/2026
Thanks so much for your valuable feedback! We're so happy to hear that our courteous staff were able to assist you quickly with your recall service at Toyota Walnut Creek. Your support means a great deal to us, and our team looks forward to serving you again in the future!
- Toyota Walnut Creek Team
by 2011 TOYOTA HIGHLANDER/SE Owner on 01/16/2026Verified Service
Technician listened to my complain and worked on to resolve the issue immediately . He gave detailed instructions on where the problem (low tire pressure) was and what to in the future.
by Toyota Walnut Creek on 01/16/2026
Thank you for your kind review! We're glad to hear that our technician was able to assist you with your low tire pressure issue and provide you with detailed instructions. At Toyota Walnut Creek, we strive to offer excellent service and clear communication. We appreciate your feedback and hope to see you again for any future needs!
- Toyota Walnut Creek Team
by 2004 TOYOTA PRIUS Owner on 12/24/2025Verified Service
I liked the way that Rob Maggio treated me. I was VERY STRESSED about what happened to my car and Rob made me feel better!
Also, Ruby gave me a ride home and I'm always absolutely delighted whenever I have a chance to chat with Ruby!
by Toyota Walnut Creek on 12/24/2025
Thank you for your wonderful review! We're thrilled to hear that Rob Maggio was able to help ease your stress regarding your car and that you had a great experience with Ruby as well. At Toyota Walnut Creek, we strive to provide exceptional service, and it's fantastic to know that our team made such a positive impact on your visit. We look forward to seeing you again soon!
- Toyota Walnut Creek Team
by 2022 TOYOTA CAMRY XLE Owner on 12/19/2025Verified Service
It was great to work with Matthew, a familiar face and trusted advisor. My car was ready when promised. Thanks!
by Toyota Walnut Creek on 12/19/2025
Thank you for your feedback! We are pleased to hear you had a great experience working with Matthew at Toyota Walnut Creek. It's great to know that your car was ready when promised. We look forward to assisting you again.
- Toyota Walnut Creek Team
by 2013 TOYOTA PRIUS Owner on 12/19/2025Verified Service
I liked that I was able to come in the evening, and get the work done the same evening while waiting in the quiet lounge. I liked the color coded paperwork and the recommendations that were really easy to understand.
by Toyota Walnut Creek on 12/19/2025
Thank you for your feedback! We're glad to hear you appreciated our evening service and found the lounge to be a quiet and comfortable space. It's great that you found the color-coded paperwork and recommendations easy to understand. We strive to make your experience at Toyota Walnut Creek as seamless as possible. We look forward to seeing you again!
- Toyota Walnut Creek Team
