by 2000 BMW Z3 2.3 Owner on 03/20/2025Verified Service
Expensive, lazy and dishonest. One example of expense is that my car needed a BMW emblem replaced. Quote was $250 for a part that you can buy on EBay for $18. Dishonest and lazy in that they didn't even try to fix the issue my car is having. I will never go back there again and I most certainly would not buy a car from them.
by 2015 BMW 535 D XDRIVE Owner on 03/17/2025Verified Service
I'm liked that they found a coolant leak that was missed 3 weeks ago by Winslow BMW.
Schomp usually provides a car wash especially after spending 1600$ on key and repairs. Not this time. The car was a V mess.
Like everything else these days it is expensive. the hourly rate here exceeds most lawyers and doctors!
by 2013 BMW 550XI Owner on 03/11/2025Verified Service
I would like to commend my service advisor, Nicholas, for his exceptional assistance. Additionally, the video documentation of my vehicle's inspection and servicing conducted by Rick, the service technician, was comprehensive and highly informative. Overall, everyone was great to work with.
by 2018 BMW X3 XDRIVE30I Owner on 03/10/2025Verified Service
I was told I would receive a $300 rate for my tires that I purchased. When I was filling out the paperwork I was to receive a $125 rebate. I called to talk to the tire specialist and left him a message, with know return call back. Every time I come into the service center it's always a problem. Communication is a low priority for you.
by Mark L. on 01/30/2025Verified Service
Schomp took care of the Vanous Bolt recall on my 328i. They quickly determined that the bolts were to be replaced and they completed the work quickly. They also did a inspection of my vehicle and found an issue with the Eccentric Value which I had them replace. The work was completed in one day.
by Schomp BMW on 01/30/2025
Mark, we're glad our team at Schomp BMW of Highlands Ranch was able to address the recall and additional repairs efficiently for you. Thank you for trusting us with your 328i!
by 2018 BMW X5 XDRIVE 40E Owner on 01/22/2025Verified Service
My car was not fixed, BMW North America declined to replace my electric batter because "it wasn't failing enough" and the Schomp GM never replied to my concerns. My batter now operates at 43% max and chugs every time I accelerate quickly. Tech, Christian, communicated well however and did his best.
by Schomp BMW on 01/23/2025
I'm sorry to hear about the issues with your vehicle. It's concerning that your battery isn't performing as expected, and I apologize for any inconvenience this has caused. I'm glad Christian was able to assist you, but I'd like to help address these concerns further. Please feel free to reach out at your convenience so we can work towards a resolution together. Thank you, Michael Mejorado - Service Director - michael.mejorado@schomp.com
by 2022 BMW X3 XDRIVE30I Owner on 01/16/2025Verified Service
there is a complimentary car wash and basic vacuuming with service....I was in a rush when I picked up the car and didn't bother to notice whenther it looks clean or not. But realized next day morning that this complimentary service was not performed. :(
by Schomp BMW on 01/16/2025
I'm sorry to hear that the complimentary car wash and vacuuming were not performed during your visit. We strive to provide thorough service, and it seems we missed the mark this time. Please feel free to reach out so we can address this for you on your next visit or find another way to make it right.
Thank you,
Michael Mejorado - Service Director - michael.mejorado@schomp.com
by 2023 BMW X5 XDRIVE45E Owner on 12/24/2024Verified Service
I love this dealership! From the moment you pull onto the service drive, you know you're dealing with a top notch organization. I highly recommend to anyone with a BMW that you give Schomp BMW an opportunity to Wow you. I promise they won't let you down.
by Schomp BMW on 12/26/2024
Thank you for the glowing review! We're delighted to hear that your experience at Schomp BMW of Highlands Ranch was exceptional from start to finish. We appreciate your recommendation and look forward to serving you again in the future!
by 2019 BMW X5 XDRIVE40I Owner on 12/21/2024Verified Service
Brian was very helpful to my wife who was struggling with some settings on her X5. He was very knowledgeable about how various functions work on her vehicle, e.g. lane changing warning system. Brian solved some problems for my wife and made her very happy.
by Schomp BMW on 12/22/2024
We're delighted to hear that Brian was able to assist with the settings on your X5 at Schomp BMW of Highlands Ranch. It's great knowing he could provide knowledgeable support and make a positive impact. Thank you for sharing this experience!
by 2022 BMW X5 XDRIVE45E Owner on 11/13/2024Verified Service
They took 5 days (over weekend) to do a service which was an oil change and a service alert which ended up drive chain alert. They did the oil change and replaced a part which was partially covered by warranty (deductible). But they also ended up replacing a main battery which was over $630 not covered by warranty which was the second battery changed within 2 years. Grand total for the oil change+ was over $1300.00 ....
by Schomp BMW on 11/13/2024
Thank you for sharing your experience. It sounds like there were quite a few unexpected costs during your service visit, and I understand how that can be frustrating. We strive to provide clear communication regarding repairs and associated expenses, so please feel free to reach out if you'd like to discuss this further or have any questions about the charges. Thank you, Michael Mejorado - Service Director - michael.mejorado@schomp.com
by 2014 BMW 328 D XDRIVE Owner on 11/02/2024Verified Service
I went to Schomp for a recall issue and other repairs identified during the visit. It took 2 days. My service advisor, Mike was excellent. He arranged a loaner and kept me informed. The tech team identified several other issues. My only complaint is the high cost of getting service done at a BMW dealership.
by Schomp BMW on 11/04/2024
Thank you for sharing your experience with us at Schomp BMW of Highlands Ranch. We're glad to hear that Mike provided excellent service and kept you informed throughout the process. We understand concerns about costs, and we appreciate your feedback as it helps us improve our services!
by 2023 BMW X5 XDRIVE40I Owner on 11/01/2024Verified Service
I recently had my car serviced at BMW Shomp, and I couldn't be happier with the experience. The service was quick and professional. I felt my car was in great hands, and all repairs were done with the utmost care. Customer service was excellent. I will definitely return and highly recommend BMW Shomp to any BMW owner!
by Schomp BMW on 11/04/2024
Thank you for sharing your positive experience with us at Schomp BMW of Highlands Ranch! We're delighted to hear that our team provided quick and professional service, ensuring your car was well taken care of. We appreciate the recommendation and look forward to seeing you again in the future!
by 2022 BMW X5 XDRIVE40I Owner on 10/25/2024Verified Service
I have always been impressed with the service that I have received at Ralph Schomp BMW. They are very professional and customer focused. Mike Gibson, my service advisor, has taken great care of me for many years. We have owned three BMW's and Ralph Schomp BMW has serviced all three of them. I trust what they tell me, and they deliver exactly what they say they will. There service is always very thorough.
by Schomp BMW on 10/25/2024
Thank you for your loyalty and trust in Schomp BMW of Highlands Ranch! We're delighted to hear that Mike has consistently provided professional and customer-focused service. We look forward to continuing to take care of all your BMW needs!
by Chuck L. on 10/18/2024Verified Service
This is the place to go if you are independently wealthy, prefer to interact with computers, and are very negotiable with results. If you are prepared to throw thousands of dollars at fixing finicky automotive infotainment computers that your cell phone can replicate better, this is the place for you. You'll get a nice car wash for $225 + incidentals. But your infotainment system won't get fixed. Too bad
by Schomp BMW on 10/28/2024
Chuck, I'm sorry to hear about your experience with the infotainment system. We strive for quality service and it seems we fell short in this instance. Please reach out so we can discuss how to make things right for you. Thank you, Michael Mejorado - Service Director - michael.mejorado@schomp.com
by 2019 BMW X1 XDRIVE28I Owner on 10/16/2024Verified Service
Brian Blackburn was professional and personable. We were kept informed and when an unexpected repair to the vehicle was found, he explained what it was and was prompt in checking if the parts were available. It was a pleasure working with him. We will request him the next time we need service.
by Schomp BMW on 10/16/2024
Thank you for sharing your experience with Brian and the team at Schomp BMW of Highlands Ranch! We're glad to hear that his professionalism and communication made a positive impact. We look forward to assisting you again in the future!
by 2015 BMW X5 XDRIVE35I Owner on 10/02/2024Verified Service
Service representative was good my problem is with the mechanic when he goes around doing the inspection on the car and advice you of Service that you don't need he said I needed a new fan belt and should replace the belt tensioner at the same time after inspecting the belt it still has the numbers on it from new belt tensioner is in good shape just watch your self and get a second opinion
by Schomp BMW on 10/02/2024
Thank you for sharing your experience. While we're glad to hear the service representative was helpful, it's concerning that you felt advised on unnecessary services. We always aim for transparency and trustworthiness in our recommendations. If you'd like to discuss this further or have any other concerns, please reach out directly. Thank you, Michael Mejorado - Service Director - michael.mejorado@schomp.com
by Kim B. on 09/29/2024Verified Service
Ryan did an excellent job scheduling the service appointment for my i4, and another for my Z3. The service provided was within the expected timeframe. Arron did a good job communicating at the beginning and end of service. As always, it was a pleasure to talk with Phil and learn more about the i4 community.
by Schomp BMW on 09/30/2024
Kim, we're delighted to hear that Ryan, Arron, and Phil provided excellent service for your i4 and Z3 at Schomp BMW of Highlands Ranch. Thanks for sharing your positive experience!
by 2016 BMW X3 XDRIVE28I Owner on 09/16/2024Verified Service
Brett Montgomery is exceptional. He is knowledgeable, patient, efficient and explains every step of the way. Brett makes you appreciate why you are a BMW owner because he provides top level service and assistance. He is the reason I will continue to be a BMW owner.
by Schomp BMW on 09/16/2024
Thank you for highlighting Brett's exceptional service at Schomp BMW of Highlands Ranch! We're delighted to hear he made your experience so positive and that his assistance reinforces your loyalty to BMW. We look forward to serving you again in the future!
by 2023 BMW X7 XDRIVE40I Owner on 08/16/2024Verified Service
I had a 10am appointment with a loan car request. I arrived promptly and was told that I needed to come back at 3 pm because I was waitlisted for a loaner car. They should have called or text to Inform me that my scheduled appointment won't happen. Poor communication on Schomp.
My service rep was not helpful at all and my car was returned dirty and garbage was left inside. Definitely need a new dealership.
by Schomp BMW on 08/16/2024
We apologize for the inconvenience and lack of communication you experienced during your visit. This is not the level of service we strive to provide, and we're sorry that it left such a negative impression. If you're willing, please reach out so we can address these issues directly and work towards making things right. Thank you, Michael Mejorado - Service Director - michael.mejorado@schomp.com
by 2023 BMW M340XI Owner on 07/25/2024Verified Service
The car had a dead battery after only 1.3 years of operation. BMW trailered it to the dealership, replaced the battery, performed a complete check and paid for my Uber ride to pick it up after everything was complete. BMW roadside service is alive and well.
by Schomp BMW on 07/26/2024
We're glad to hear that our team at Schomp BMW of Highlands Ranch could assist you promptly and efficiently. Thank you for sharing your positive experience with our roadside service!
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Service Information
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6,012 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Schomp BMW specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Schomp BMW specializes in these makes, in addition to many others.
Audi
BMW
Ford
Mercedes-Benz
Toyota
Shop Amenities
Complimentary Drinks
Free Car Wash
Free Wi-Fi
Snacks
About Us
Transparency. Integrity. Efficiency.
Schomp Automotive is known for our One Price. One Person. One Hour.® philosophy, but our world-class customer service continues long after the sale.
Our SchompWay service philosophy ensures that guests continue t...
What do verified customers think about Schomp BMW in Highlands Ranch, CO? Verified customers who visit Schomp BMW in Highlands Ranch, CO rate this business 4.4 out of 5 stars, with 2,015 reviews. 6,012 customers favorited this location.How can I contact Schomp BMW in Highlands Ranch, CO? To reach the sales team at Schomp BMW in Highlands Ranch, CO, call (844) 244-0132. To reach the service department, call (720) 506-3797How can I schedule a service appointment with Schomp BMW in Highlands Ranch, CO? You can schedule a service appointment at Schomp BMW in Highlands Ranch, CO through CARFAX.What are the shop amenities offered by Schomp BMW in Highlands Ranch, CO? Schomp BMW in Highlands Ranch, CO offers the following amenities: Complimentary Drinks, Free Car Wash, Free Wi-Fi and Snacks.Does Schomp BMW in Highlands Ranch, CO have a service center? Yes, Schomp BMW in Highlands Ranch, CO does have a service center. You can contact the service department at (720) 506-3797.
