by 2025 VOLKSWAGEN ATLAS SEL PREMIUM R-LINE Owner on 12/14/2025Verified Service
Called to setup an appt for Zactek application which was answered promptly and service set for time I requested. Dropped off vehicle and staff were pleasant and took great care of my vehicle and had it ready before expected. My Atlas was gleaming bright after the wash and application and they went beyond and did my tires as well. THANKS!
by Orlando VW South on 12/15/2025
Thank you for the wonderful feedback! We're thrilled that our team provided excellent service with your Zactek application, completed the work ahead of schedule, and that your Atlas was gleaming bright. We're glad we could exceed expectations by including the tire treatment. Your appreciation motivates our entire team at Orlando VW South!
by Francisco V. on 10/17/2025Verified Service
Excellent service, excellent work, and commitment to the customer. They are very punctual with their schedules. Cindy was also a great collaborator from the first contact. She has a great attitude, is responsible, and provides excellent follow-up. She continuously sent information and kept me updated with calls.
by Orlando VW South on 10/22/2025
We are thrilled to hear about your outstanding experience with our team. Your feedback about our service quality and dedication to customers means so much to us. We take pride in maintaining punctual scheduling and ensuring every customer feels valued throughout their visit. Cindy will be delighted to know that her positive attitude and thorough communication made such a meaningful impact on your experience. Her commitment to keeping you informed with regular updates and follow-up calls truly reflects our values of transparency and customer care. We appreciate you taking the time to share your experience and look forward to serving you again in the future.
by 2020 VOLKSWAGEN JETTA S/SE/R-LINE Owner on 10/13/2025Verified Service
Replacement of electronic module of SOS takes many hours with only fees($50.00) is really cheap compared with prior quote of $1065.00; thanks for service warranty purchased last year; hence, purchase of pre-owned car is supposed to have some warranties.
by Orlando VW South on 10/17/2025
We are thrilled to hear about your positive experience. It sounds like the service warranty you purchased last year made a significant difference in keeping your costs manageable. We understand how important it is to have reliable warranty coverage when owning a pre-owned vehicle, and we're glad we could provide that peace of mind for you. Your experience demonstrates the value of having proper service protection in place. Thank you for choosing Orlando VW South and for sharing your feedback about our service.
by 2016 VOLKSWAGEN BEETLE S/SE/SEL/DENIM Owner on 09/25/2025Verified Service
Mr Tom was great addressing concerns and updating on a timely manner.
The mechanic team on the other hand left my car with dirt on the floor and hands marks. Please make sure everything work up to part. I have to turn around back to VW because one of the sign to check tire pressure light up.
Thank you
by Orlando VW South on 09/26/2025
We are delighted to hear that Tom provided excellent service by addressing your concerns and keeping you updated throughout the process. We truly value your feedback about the cleanliness standards after service completion and understand your frustration with having to return due to the tire pressure monitoring system issue. Your experience helps us ensure that every aspect of our service meets the high standards our customers expect. We appreciate you taking the time to share both the positive aspects and areas where we can improve, as this feedback is invaluable in helping us provide better service for all our customers.
by Victor R. on 09/19/2025Verified Service
Excellent customer service, Hector as usual took care of me, received my car on time, and kept me informed on progress. The waiting area is great plenty of space to connect my computer and do work while I waited for my car. The car was completed on a timely manner and delivered to me cleaned.
by 2013 VOLKSWAGEN PASSAT SEL Owner on 08/27/2025Verified Service
Justin and Deven took very good care of me in handling a situation. Justin even took the time to get his hands dirty and do the job himself to see that I was satisfied. Excellent customer service which is the reason why I continue to return there for service.
Michael Thomas
by Orlando VW South on 09/17/2025
Thank you so much for your kind words and for continuing to trust us with your service needs! We're thrilled to hear that Justin and Deven provided you with excellent care and went above and beyond to ensure your satisfaction. Your recognition of their efforts means a lot to our team. We truly value your loyalty and look forward to welcoming you back for future visits!
by 2018 VOLKSWAGEN PASSAT SE Owner on 06/29/2025Verified Service
Have been using this dealership since 1998! During this time period dealership names and employees have changed but one thing remained the same. Their service! They take utmost care of their customers!!! Service advisors are professional, polite and very knowledgeable.
by 2023 VOLKSWAGEN ARTEON SEL R-LINE Owner on 06/15/2025Verified Service
Service is good, takes a long time but that's typical for a dealership. I appreciate that they show me pictures of what needs work. The shop desperately needs a higher quality wifi. There's no way someone can do virtual work while waiting for their car to be serviced.
by Orlando VW South on 06/20/2025
Thank you for your thoughtful feedback. We're glad to hear you've had a positive experience with our service team and appreciate the transparency of being shown photos of recommended workit's important to us that you feel informed every step of the way. Your feedback helps us improve the experience for all our guests.
by 2023 VOLKSWAGEN TIGUAN SE Owner on 06/15/2025Verified Service
The service was Good in special from David, the person who take care of me , he was very polite. The only thing I did not like is the charge of around 23 dollars upon the price of the service I did, it said miscellaneas, and it was not the taxes, I really felt upset for that . But as I said , the service was good and the attention from David was the best .
by Kiezia on 06/19/2025
Thank you for your feedback! We're happy to hear that David took great care of you and provided excellent service. We apologize for any confusion or frustration regarding the miscellaneous charge. We aim to be clear about all fees and appreciate you bringing this to our attention. If you have any questions or would like to discuss this further, please don't hesitate to reach out. We appreciate your business and hope to continue serving you well!
by 2023 VOLKSWAGEN ATLAS SE Owner on 06/10/2025Verified Service
I have presented an issue twice that my 2023 atlas has a sensor/warning light that keeps going off and was told several times it was a computer update issue. Vehicle was there Saturday and it was supposedly fixed and here we are today the sensor is on again and I cannot use the phone system to make calls or text. Just frustrating especially for how much we got duped into spending on a brand new vehicle
by Orlando VW South on 06/12/2025
Thank you for sharing your concerns with us. We want to make sure your concerns are fully addressed and that you receive the support you deserve. Please reach out to Rob Topping at rtopping@vtaig.com so he can address your concerns directly.
by 2020 VOLKSWAGEN TIGUAN SE/SEL 4MOTION Owner on 04/13/2025Verified Service
well, nothing really special.
our GPS is still not working
after service had to call someone to show me where our car was parked.
inside the plastic cover on the seed, a service number was hanging at the window
well, everything was not what you expect from a good VW-Service
by Victor R. on 04/03/2025Verified Service
Good Customer Service and the job was performed in a timely manner. Waiting room is super nice. Hector my service advisor has been very helpful and has provided a service of excellence every time I visited the shop. He is very professional and detailed oriented, keeps me informed. Every time I have gotten service it is completed in a timely manner and car is returned clean.
by 2012 VOLKSWAGEN EOS LUX/EXECUTIVE Owner on 03/31/2025Verified Service
My car was fixed correctly on this visit. There were several things to be taken care of on my car and they were don correctly and fast. Justin Tramell my advisor was excellent too. Thanks again for the excellent service and repair experience. Mr. Arnaldo Montes.
by Orlando VW South on 04/02/2025
Thank you for sharing your experience. We're glad to hear that your car was taken care of efficiently and correctly, and that Justin provided excellent service. We strive to deliver thorough and prompt repairs, and we appreciate your positive feedback. We look forward to assisting you again in the future.
by 2017 VOLKSWAGEN GOLF R Owner on 03/09/2025Verified Service
Did not repair the vehicle - same issue exists after service department had one full week with the vehicle. In fact, the same error code from ECM exists after the $850+ work. Also, front spoiler has yellow paint from impact with a something such as a curb, and car was delivered dirty after service (not washed).
by Orlando VW South on 03/11/2025
Thank you for your feedback. We deeply regret that the issues you experienced with your vehicle. We would like to investigate this further and work to resolve the situation. Please reach out to Rob Topping at rtopping@vtaig.com so we can address your concerns and ensure your vehicle is properly taken care of.
by 2019 VOLKSWAGEN ATLAS SE Owner on 02/16/2025Verified Service
They held my car for two days and did not complete the inspection for body work. They did not provide an update and I had to call them before deciding to just come and get my car. They did not offer a loaner and their cost for maintenance inspection is high. They were good enough to make a recommendation for another body shop I could go to.
by Orlando VW South on 02/20/2025
We apologize for the experience you had with the inspection for your vehicle. We understand how important timely updates are, and we sincerely regret that we did not meet your expectations in this instance. If you have any further concerns or would like to discuss your experience in more detail, please don't hesitate to reach out to Rob Topping at rtopping@vtaig.com.
by 2024 VOLKSWAGEN ATLAS CROSS SPORT SE Owner on 02/10/2025Verified Service
Great service and support from my consultant. While a very busy dealership, work was done right in a timely manner. I will continue to utilize them to service my Atlas. I also had to wait for my car and there was a place for me work with great internet.
by Orlando VW South on 02/11/2025
Thank you for your thoughtful review! We're so pleased to hear that your consultant provided you with excellent service and support. We understand how valuable your time is, and we're glad we could complete the work on your Atlas efficiently, even during a busy day. It's great to know that our waiting area and reliable internet made it easier for you to stay productive while you waited. We truly appreciate your continued trust in us for your vehicle's service needs and look forward to assisting you again in the future!
by 2019 VOLKSWAGEN BEETLE S/FINAL SE/SEL/SE Owner on 02/06/2025Verified Service
I want to give VW South five stars. However, during the last visit, the tech scratched the dash when he replaced the radio. Christian Arce, my service consultant, brought it to my attention and said they would paint over the scratch. The paint color doesn't match, and they didn't buff the new paint, so it's just a blob on the dash.
by Orlando VW South on 02/10/2025
Thank you for sharing your experience. We appreciate your positive intentions but are concerned about the issue with the dash repair. It's disappointing that the paint application did not meet expectations. We encourage you to reach out to Rob Topping at rtopping@vtaig.com so we can find a better solution and ensure your satisfaction.
by 2019 VOLKSWAGEN TIGUAN SE/SEL/RLN JET/RLN Shopper on 01/31/2025Verified Purchase
Omar was proactive in helping us find the right car at the right price. Orlando VW south provided the Carfax as a courtesy, while other dealerships charged for it. The finance department worked with our bank to get financing for us, saving us a lot of time. We've had two excellent car-buying experiences at Orlando VW South.
by Orlando VW South on 02/03/2025
Thank you for sharing your positive experience with us! We're thrilled to hear that Omar was proactive in helping you find the right car at the right price. It's great to know that providing the Carfax as a courtesy made a difference, and that our finance department was able to coordinate with your bank to streamline the process. We're honored to have been part of not just one, but two excellent car-buying experiences for you at Orlando VW South. We truly appreciate your continued trust and look forward to assisting you again in the future!
by 2014 VOLKSWAGEN PASSAT S Owner on 12/14/2025Verified Service
Overpriced, diagnostic was incorrect , wait time is longer then anticipated, usually pay for a diagnostic $200 alone before any service is rendered
by Orlando VW South on 12/15/2025
Thank you for sharing your experience. We understand how frustrating it can be when service costs and timelines do not align with expectations, and when diagnostic results are not accurate. Feedback like yours helps us review how we communicate pricing, timelines, and diagnostic processes to ensure a clearer and more reliable experience for our customers.
If you would like to discuss this further, please contact Rob Topping at rtopping@vtaig.com so we can address your concerns directly.
by 2021 VOLKSWAGEN ARTEON SEL R-LINE Owner on 11/28/2025Verified Service
Thorough inspection done while software was updated. Reasonably priced for a infotainment update that had to be done through the dealer. James the service advisor kept me informed while I drank their coffee. Thanks again.
by Orlando VW South on 12/01/2025
Thank you for the positive feedback! We're glad you found our inspection thorough, pricing reasonable, and that James kept you well-informed throughout the infotainment update. We appreciate your business and look forward to serving you again.
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Service Information
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1,964 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Orlando VW South specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Orlando VW South specializes in these makes, in addition to many others.
Honda
Hyundai
Nissan
Toyota
Volkswagen
Shop Amenities
Complimentary Drinks
Courtesy Shuttle
Free Car Wash
Free Wi-Fi
Mobile Charging Station
About Us
Our auto repair shop in Orlando is staffed with factory-trained technicians who are experienced professionals equipped with the finest diagnostic tools and current techniques needed for optimal Volkswagen maintenance. Nobody knows your VW better. The...
What do verified customers think about Orlando VW South in Orlando, FL? Verified customers who visit Orlando VW South in Orlando, FL rate this business 4.4 out of 5 stars, with 912 reviews. 1,964 customers favorited this location.How can I contact Orlando VW South in Orlando, FL? To reach the sales team at Orlando VW South in Orlando, FL, call (833) 756-0920. To reach the service department, call (833) 684-0141How can I schedule a service appointment with Orlando VW South in Orlando, FL? You can schedule a service appointment at Orlando VW South in Orlando, FL through CARFAX.What are the shop amenities offered by Orlando VW South in Orlando, FL? Orlando VW South in Orlando, FL offers the following amenities: Complimentary Drinks, Courtesy Shuttle, Free Car Wash, Free Wi-Fi and Mobile Charging Station.Does Orlando VW South in Orlando, FL have a service center? Yes, Orlando VW South in Orlando, FL does have a service center. You can contact the service department at (833) 684-0141.
