McGrath Evanston Subaru

4.7
Car Sales: (847) 869-5700Service: (847) 869-5700
Sales Open until 8:00 PM
Service Closed until 8:00 AM on Monday

McGrath Evanston Subaru

4.7
Sales Open until 8:00 PM
Service Closed until 8:00 AM on Monday

New and Used Vehicles for Sale at McGrath Evanston Subaru

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Ratings & Reviews

Overall Rating
4.7
970 Verified Reviews
5 Star
85%
4 Star
7%
3 Star
3%
2 Star
2%
1 Star
3%
Sort by: Most Helpful
Read reviews that mention
by 2014 SUBARU LEGACY 2.5I LIMITED Owner on 02/07/2025Verified Service
The issue for which I brought my car in was quickly identified - along with some other issues that needed to be addressed. I appreciated being able to make an appointment early in the morning, and I was also grateful that all of the problems could be addressed in a short turn around time. I was kept apprised of things along the way, and I was able to drive away feeling confident about the condition of my car. Thank you.
by McGrath Subaru Evanston on 02/08/2025
Thank you for your kind words. We're glad to hear you felt confident with the service at McGrath Subaru Evanston. Wishing you safe and enjoyable driving ahead.
by 2019 SUBARU CROSSTREK PREMIUM Owner on 02/03/2025Verified Service
My service rep, Vinnie, was friendly and very thorough in explaining what they would do and also in explaining the bill at the end of my visit. He also gave me an accurate estimate of how long the service would take. The waiting area is clean, quiet and has coffee available.
by McGrath Subaru Evanston on 02/03/2025
We're glad to hear that your experience with our team was satisfactory and that you enjoyed the amenities at McGrath Subaru Evanston. Thank you for sharing your feedback with us.
by 2014 SUBARU FORESTER 2.5I PREMIUM Owner on 01/22/2025Verified Service
I'm a new customer and it was my first service appointment. Everyone I interacted with at Evanston Subaru were outstanding! The job was done while I waited and I felt informed and considered each step of the way. Looking forward to being a long time customer.
by McGrath Subaru Evanston on 01/22/2025
We're glad to hear your first service experience at McGrath Subaru Evanston was so positive. We appreciate your kind words and look forward to serving you again. Take care until then!
by 2019 SUBARU LEGACY 2.5I PREMIUM Owner on 01/06/2025Verified Service
Techs checked out why the Check Engine and Eyesight lights were on. Discovered it seemed to be an issue with the gas cap, which I had suspected and tried a few time to unscrew and retighten--to no avail. Issue was resolved and, to my everlasting surprise, at no charge. I appreciate this level of expertise and honesty--which will keep me servicing my Legacy at McGrath Subaru.
by McGrath Subaru Evanston on 01/06/2025
We appreciate your kind words about our expertise and honesty. McGrath Subaru Evanston looks forward to continuing to serve you and your Legacy. Take care on the road!
by 2016 SUBARU OUTBACK 2.5I PREMIUM Owner on 01/04/2025Verified Service
Courteous service and professional. Service advisor updated me with the progress and findings, and indicated which findings are truly needed. Service advisor was also willing to work with me on accommodating the high total charges. I've seen a tremendous improvement with this dealership after it changed hands and started management under the McGrath company.
by McGrath Subaru Evanston on 01/05/2025
Thank you for sharing your experience with McGrath Subaru Evanston. It's great to hear that our team's professionalism and dedication met your expectations. We appreciate your business and are pleased to know you're noticing the positive changes here at the dealership.
by 2016 SUBARU FORESTER 2.5I TOURING Owner on 01/04/2025Verified Service
Rick, my service advisor, was excellent. He was helpful, understanding, and efficient from start to finish. Even though I felt I might bother him by coming back to ask another question, I never felt that way after he greeted a talked with me. Frankly, I probably would not have had the work done there, costing over $2000, if not for him. I was also pleased with how good the car feels after the repair.
by McGrath Subaru Evanston on 01/04/2025
Thank you for sharing your experience with McGrath Subaru Evanston. It's great to hear our team provided such helpful service, making the process feel seamless. We hope you continue enjoying how your car feels after your visit.
by 2019 SUBARU FORESTER SPORT Owner on 12/29/2024Verified Service
The wait is too long! They replaced the battery under warranty, but did not add that to the record. They told me they were sending me an email about services because their printer was done, never received anything. The waiting room is not comfortable.
by McGrath Subaru Evanston on 12/30/2024
Hello, thank you for bringing this to my attention. Our Service Team prides itself on the high-quality standards that we maintain and I would like the chance to discuss the length of your experience with us for a battery replacement, as well as your feedback regarding our waiting area and the level of communication that you have received. Can you please send me your contact information? Best regards, Jeremy Gleason, General Manager, jgleason@mcgrathcity.com
by 2022 MAZDA CX-5 BASE/2.5 TURBO Owner on 12/21/2024Verified Service
The whole experience was very pleasant. Jon, our salesperson, was professional, efficient, and friendly; he understood our needs very well and endeavored to help us get what we wanted out of the deal. Highly recommend this dealership to anyone looking.
by McGrath Subaru Evanston on 12/21/2024
Thank you for recommending McGrath Subaru Evanston. We're glad our team could assist efficiently and meet your needs.
by 2021 SUBARU ASCENT TOURING Owner on 11/29/2024Verified Service
Great communication by staff on update and progress of vehicle. Vehicle service performed well, makes a difference in the driving experience to have new front brakes. They made sure to get the latest brakes because prior ones might have been squeaky or noisy and they were aware of the updated parts.
by McGrath Subaru Evanston on 11/30/2024
Sounds like you had a successful visit with our team at McGrath Subaru Evanston. We're glad the new front brakes are enhancing your driving experience. Enjoy your freshly serviced vehicle!
by 2019 SUBARU IMPREZA SPORT Owner on 11/13/2024Verified Service
Excellent, thorough service. Took care of routine maintenance and addressed special concern of dashboard light signaling low tire pressure. Explained the cause of the problem to me and options to correct it. I wasn't pressured to decide and when i changed my mind about what i wanted done, were very gracious in accommodating me. I'm glad I'm able to work with such helpful gracious people.
by McGrath Subaru Evanston on 11/14/2024
Thank you for recognizing the efforts of our team at McGrath Subaru Evanston. We're pleased to hear that our service met your expectations, especially regarding routine maintenance and tire pressure concerns. Your feedback is appreciated, and we're always here to assist with any automotive needs.
by 2018 SUBARU FORESTER 2.5I PREMIUM Owner on 11/10/2024Verified Service
Repairs were throughly explained. It was recommended what needed to be done right away & what repairs could be done later in the year. This helped tremendously to spread out the bill. Rick was extremely courteous. He had my car pulled inside for me when leaving to avoid a fall.
by McGrath Subaru Evanston on 11/10/2024
We're proud that you found our team's explanation helpful at McGrath Subaru Evanston. It's great they could assist in spreading out your vehicle expenses for the repairs. Thanks for sharing your experience with us.
by 2021 SUBARU OUTBACK PREMIUM Owner on 09/17/2024Verified Service
They dropped me off at my health club and as they were getting done with the service, they called me up to see if I needed a ride back. So I got my car serviced and a full workout. Everything that needed done was completed. The best part was that my total was less than I was quoted.
by McGrath Subaru Evanston on 09/29/2024
Great to hear about your experience at McGrath Subaru Evanston. Wishing you the best and we hope the workout was great too.
by 2019 SUBARU CROSSTREK PREMIUM Owner on 08/07/2024Verified Service
I used the Express Service for my regular oil change and tire rotation. They also checked fluids, belts, filters, etc. The service rep was pleasant and polite, the service was done quickly, the waiting room is clean, quiet and friendly. At the end, I received a checklist listing the status of all the things they examined. They even washed the car without my asking them!
by McGrath Evanston Subaru on 08/13/2024
Hello, we're delighted to have received your five star experience regarding your last visit with our team and services! Especially when working directly with some of our fantastic team members! Your support means the world to us! McGrath Evanston Subaru looks forward to serving you for years to come he
by 2020 SUBARU FORESTER LIMITED Owner on 07/18/2024Verified Service
I will never go back! McGrath Evanston Subaru has become a total joke...the service department has gone from being one of the best in the area to the worst and they have lost my business. I came in multiple times to have a broken tail light replaced, to find a different excuse every single time - at the end, I took it to a different shop, and wow, it was completed in 15 minutes!
by 2014 SUBARU LEGACY 2.5I LIMITED Owner on 07/12/2024Verified Service
I always have great service at McGrath Evanston Subaru. Everything is clearly explained; wait times are usually close to their predictions, and after ten years, my car is still running well, in part, at least, to the care it has received at Evanston Subaru.
by McGrath Evanston Subaru on 07/18/2024
Hello, thank you! We're delighted to have received your five star feedback! Our team thanks you for taking the time to share your kind words with us as well! Your support is greatly valued! McGrath Evanston Subaru looks forward to your next visit with us soon!
by 2022 SUBARU CROSSTREK LIMITED Owner on 07/11/2024Verified Service
Was never able to get the timing right here despite following directions. Last time even the system tracking the progress of my car didn't work or wasn't calibrated or something and when I mentioned it, I was met with attitude from James. Kinda disappointing as my warranty is now over. Will be considering where to continue my business.
by 2017 SUBARU FORESTER 2.5I LIMITED Owner on 05/30/2024Verified Service
Young gentleman that helped me was wonderful super nice guy. That's why I love coming to your place. Everybody is always friendly. not to mention how clean it is I was watching the young man go around sanitizing after each customer got up from their chair!
by McGrath Evanston Subaru on 06/04/2024
Hello, we're absolutely delighted to learn about your outstanding five-star experience with our team and services during your recent visit! Your feedback means the world to us, thank you for sharing! McGrath Evanston Subaru looks forward to serving you for years to come!
by 2018 SUBARU FORESTER 2.5I TOURING Owner on 05/08/2024Verified Service
The service writer, Rick, and the technician specialist, Stephen S, have always been wonderful to me and took care of my car. Every time my car gets serviced, it feels like a new car every time I pull out of the lot. It's great service that I receive, and McGrath Evanston Subaru is the most consistent service shop that I have frequently visited after one year of purchasing my Subaru. Definitely 5 star in my book.
by McGrath Evanston Subaru on 05/14/2024
Hello, we're overjoyed to hear about your exceptional five-star encounter with our team and services! Taking a moment to express your kind words and feedback truly warms our hearts! Thank you immensely for sharing your experience with us! McGrath Evanston Subaru looks forward to your next visit with us soon!
by 2021 SUBARU IMPREZA PREMIUM Owner on 05/01/2024Verified Service
Its about time you CarFax people got around to updating your records!!! I kept getting service reminders days and weeks after I had it serviced. Do not find your emails very dependable or for that matter useful. As for my Service experience that's between me and McGrath Evanston Subaru. You guys can Take a Hike as far as I'm concerned.
by 2014 SUBARU LEGACY 2.5I LIMITED Owner on 04/22/2025Verified Service
Smooth efficient service. One person contact. On the negative side, there is no private space to discuss problems or issues with the cost of service. You can hear everyone else's business quite clearly.
by McGrath Subaru Evanston on 04/22/2025
Thank you for your feedback. We'll definitely take it into consideration as we continually work on improving the service at McGrath Subaru Evanston.
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Service Information

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3,766 Customer Favorites

Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!

Top Services Performed

Based on CARFAX Service History, McGrath Evanston Subaru specializes in these services, in addition to many others.

  • Auto Maintenance
  • Battery Service
  • Brake Service
  • Check Engine Light Diagnosis
  • Electrical Repair
  • Emissions Inspection
  • Engine Service & Repair
  • Exhaust
  • Full Service Auto Repair
  • Mechanical Repair
  • Muffler Repair
  • Oil Change
  • Steering & Suspension
  • Tire Rotation
  • Tire Service & Repair
  • Transmission Service & Repair
  • Wheel Alignment

Top Makes Serviced

Based on CARFAX Service History, McGrath Evanston Subaru specializes in these makes, in addition to many others.

  • Ford Services
    Ford
  • Honda Services
    Honda
  • Hyundai Services
    Hyundai
  • Subaru Services
    Subaru
  • Toyota Services
    Toyota

Shop Amenities

  • Business Center
  • Courtesy Shuttle
  • Free Wi-Fi
  • Kid's Playroom
  • Quiet Room

About Us

Here at McGrath Evanston Subaru, we're committed to serving our customers and providing them with top-tier service. All our staff members have received thorough training, so they're knowledgeable of all the vehicles on our lot. We're locals just like...

Get In Touch
Sales Information
New Car Sales: (847) 869-5700
Used Car Sales: (847) 869-5700
Today: Open until 8:00 PM
Sunday
Closed
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 6:00 PM
Service Information
Service: (847) 869-5700
Today: Closed until 8:00 AM on Monday
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 4:30 PM

Frequently Asked Questions

What do verified customers think about McGrath Evanston Subaru in Skokie, IL? Verified customers who visit McGrath Evanston Subaru in Skokie, IL rate this business 4.7 out of 5 stars, with 970 reviews. 3,766 customers favorited this location.
How can I contact McGrath Evanston Subaru in Skokie, IL? To reach the sales team at McGrath Evanston Subaru in Skokie, IL, call (847) 869-5700. To reach the service department, call (847) 869-5700
How can I schedule a service appointment with McGrath Evanston Subaru in Skokie, IL? You can schedule a service appointment at McGrath Evanston Subaru in Skokie, IL through CARFAX.
What are the shop amenities offered by McGrath Evanston Subaru in Skokie, IL? McGrath Evanston Subaru in Skokie, IL offers the following amenities: Business Center, Courtesy Shuttle, Free Wi-Fi, Kid's Playroom and Quiet Room.
Does McGrath Evanston Subaru in Skokie, IL have a service center? Yes, McGrath Evanston Subaru in Skokie, IL does have a service center. You can contact the service department at (847) 869-5700.