by 2020 KIA TELLURIDE EX Owner on 08/23/2025Verified Service
About worst experience in a shop ever! Service dept was rude and left my car covered in greasy hand prints. Do not go to Kia of Clarksville!
by 2023 KIA SELTOS LX Owner on 07/24/2025Verified Service
Worked on a safety recall and fixed the problem. Now we need a condenser for the air. Still waiting on parts. So far so good.
by 2013 KIA SOUL Owner on 03/07/2025Verified Service
Very helpful and professional. They addressed the problem quickly and checked to see if there were any other issues. Saved me a bundle!
by 2012 KIA SORENTO BASE/LX Owner on 03/03/2025Verified Service
It's not a smooth service transaction
Call to get more information and I'm quite happy with the end results
by 2021 KIA SOUL LX/X LINE/S Owner on 01/10/2025Verified Service
Had oil chang light replaced rotation of tires air filled. Waited while they repaired was ready in the time frame they said. Comfortable waiting area with coffee.
by 2021 KIA TELLURIDE SX Owner on 06/23/2024Verified Service
The people there don't listen to anything you ask or say. THEY REFUSE TO ANSWER THE PHONE WHEN YOU CALL THE SEVICE DEPARTMENT, IF IT IS ANYTHING OTHER THAN SCHEDULING. IT IS SO BAD, that we are contemplating trading in our car. I had 2 Mercedes before my Telluride and we expect fantastic service. Isn't this where dealerships make money?
by 2019 KIA SPORTAGE LX Owner on 06/12/2024Verified Service
I was very pleased with the communication through the whole process, repsonsiveness to my questions, and suggestions for next steps. Could not have been more pleased, especially since this was during a trip away from my hometown and getting my car serviced was extremely important!
by 2023 KIA SPORTAGE X LINE Owner on 04/23/2024Verified Service
I had an appointment for 4/6, but had to cancel the day off due to a family emergency. When I talked to them, they told me to just bring it the following weekend and they would fit me in. They were true to their word, and had me in and out very quickly!
by 2012 KIA OPTIMA LX Owner on 07/28/2019Verified Service
I dropped off my car for recall services. When I called to get the status of my car the first time--the female on the phone could NOT HAVE BEEN MORE RUDE. I wish I would have got her name-I would be reporting her to the GM of the dealership. My service was done on time and done right--just wish my first contact with someone that day would have been more pleasant
by Scoop31060@aol C. on 11/12/2025Verified Service
All is good. Friendly and helpful Staff.
by 2021 KIA K5 GT LINE Owner on 07/04/2025Verified Service
Good service, I even bought a new car while waiting.
by 2020 KIA SPORTAGE LX Owner on 06/03/2025Verified Service
Great fast service. Took care of everything I needed. They even provide a Lyft service.
by 2023 KIA NIRO SX Owner on 02/12/2025Verified Service
Sean was personable and got everything including recalls and parts done quickly and efficiently.
by 2020 KIA SPORTAGE LX Owner on 02/11/2025Verified Service
Tech made a special trip in on Saturday to place my speakers. Great service as always
by 2016 KIA SOUL Owner on 02/08/2025Verified Service
Very friendly and knowledgeable
by 2017 KIA FORTE LX Owner on 01/26/2025Verified Service
SOME of their customer service representatives were polite and others were very rude. They had booked a lot of people for the shop to the point the waiting room was full and a lot of us had to wait in the main lobby. In the main lobby, they were playing music loudly so they could conduct business with other people's business being heard. I understand that logic, but what I don't understand is why they were playing rap music and every other word had to be bleeped out. Women, children, and older couples were in that place of business, and I had to ask twice before I was asked "Yeah, so what's wrong with the music?". I felt as if I was in a day time nightclub and now one was just not dancing. I thought about trading my car in , but I will never go back there again. I am offended and insulted by the music, that gave me a headache due to being so loud, but also by the complete disrespect of the people working there. I feel if they don't care about my feelings about the music, then why would they car about anything else that has to do with me. I felt all they wanted was my money and we can deal with the rest. With the actual service of my car.. I got home and for the last 2 days my garage has smelled of gas. I have no idea what they did, but I am not happy with this. I received a call today that need to bring my car back to the office to get a piece fixed on my car. I told my I knew nothing about what he was talking about. He called me back and me it was already taken care of and he didn't know about it. So now I know they don't communicate with each other, and that is something important they need to have to ensure everyone is driving away safe! I do not recommend Kia of Clarksville. Take the extra time to drive longer to ensure you and your family are respected and well taken care of.
by 2017 KIA RIO LX Owner on 01/25/2025Verified Service
I called several days ahead of time to schedule service for the recalls on our 2017 Kia Rio. They informed me they would order the parts needed so that they would be there when I came in for the appt. No parts were ordered until the day of my appt. My car was fine when I got there, before I left I had a broken valve stem (tpms) that was leaking air, broken stud, and a cracked lug nut that had to be replaced before I could leave. I went in for 4 recalls, and left with only 2 of them having been fixed, and a bill for $253, for a problem that wasn't a problem until I got there.
by 2020 KIA SPORTAGE LX Owner on 01/02/2025Verified Service
Waiting room was cold and needs to be fixed so wind won't open the door
by 2019 KIA OPTIMA EX Owner on 12/24/2024Verified Service
Great people great service thank you
by 2023 KIA RIO LX/S Owner on 12/16/2024Verified Service
Kia store clarksville is always amazing with not only their service but the communication and speedy fixes.
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Service Information
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86 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Kia Store Clarksville specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Kia Store Clarksville specializes in these makes, in addition to many others.
What do verified customers think about Kia Store Clarksville in Clarksville, IN? Verified customers who visit Kia Store Clarksville in Clarksville, IN rate this business 4.2 out of 5 stars, with 123 reviews. 86 customers favorited this location.How can I contact Kia Store Clarksville in Clarksville, IN? To reach the sales team at Kia Store Clarksville in Clarksville, IN, call (812) 288-4200. To reach the service department, call (812) 288-4200How can I schedule a service appointment with Kia Store Clarksville in Clarksville, IN? You can schedule a service appointment at Kia Store Clarksville in Clarksville, IN through CARFAX.What are the shop amenities offered by Kia Store Clarksville in Clarksville, IN? Kia Store Clarksville in Clarksville, IN offers the following amenities: Business Center, Complimentary Drinks, Courtesy Shuttle, Free Wi-Fi, Kid's Playroom, Mobile Charging Station, Quiet Room and Snacks, among others.Does Kia Store Clarksville in Clarksville, IN have a service center? Yes, Kia Store Clarksville in Clarksville, IN does have a service center. You can contact the service department at (812) 288-4200.
