Service itself was great. I scheduled my service online through their website and selected the service required on their website which included price of service. When I went to the appointment, the dollar amount on the website was less than what they wanted to charge me. We came to an amicable agreement on cost but was not happy with the unexpected negotiations on price of my service.
by Jeff Wyler Columbus Auto Mall on 03/10/2025
Hi Bill! Thank you for sharing your experience with us. We're glad to hear the service itself was great but apologize for any confusion regarding pricing at Jeff Wyler Chrysler Dodge Jeep RAM of Columbus. We appreciate your understanding and will work on improving our communication in this area!
by Patrick M. on 01/27/2025Verified Shopper
I drove there to look at a truck and found out they had sold it earlier in the day, which is fine with me. My complaint is that the sellers should have better ways of communication with one another so they could have called me to let me know it was sold before I drove 145 miles to look at the truck.
by Jeff Wyler Auto on 02/17/2025
We're very sorry you feel this way. Please give us a call and ask to speak to the manager so we can better assist you with this.
by 2017 CHEVROLET EQUINOX LT Owner on 01/21/2025Verified Service
My tires weren't rotated, i didnt receive thw paperwork that I normally would when I come in. I wasnt advised of any issues until I asked Brittany. Only thing she stated was something about I needed a transmission flush ($195) & my serpentine belt changed. As of today, I got a message saying Low Oil pressure. Oil is leaking A LOT, from under my car. My brither got under there to look & took a video.
by Jeff Wyler Columbus Auto Mall on 01/28/2025
I'm sorry to hear about your recent experience with us. It sounds like there were several oversights during your visit, and I apologize for any inconvenience this has caused you. We take these matters seriously and would appreciate the opportunity to address them directly with you. Please feel free to reach out at your earliest convenience so we can work towards a resolution together. Thank you, Jennifer Thompson - General Manager - jennifer.thompson@jeffwyler.com
by 2020 CHEVROLET SILVERADO K1500 LT Owner on 01/11/2025Verified Service
I highly recommend avoiding Jeff Wyler service department. I placed a call directly to the service manager and never received follow up on a transmission issue and now that I'm out of certified warranty I'm 7k out of luck. My advice is to trade in your Chevy and get a Tundra.
by Jeff Wyler Columbus Auto Mall on 01/15/2025
It's concerning to hear about your experience with the service department and the lack of follow-up on your transmission issue. We sincerely apologize for any inconvenience this has caused, especially now that you're out of warranty. If you would like to discuss this further or explore possible solutions, please feel free to reach out directly. Thank you, Jennifer Thompson - General Manager - jennifer.thompson@jeffwyler.com
by Lew P. on 12/29/2024Verified Service
Bought my car from your lot 5 months ago been having issues with the defrost since I bought it. Had your team look at it and your team tried to charge me $4,000 to fix a sub I only had 5 months and I haven't even put 1,100 miles on it since I bought it. I will never buy another car from your lot or recommended any to but a car from Jeff Wyler
by Jeff Wyler Columbus Auto Mall on 12/30/2024
Lew, I'm sorry to hear about the issues you've been experiencing with your car. We aim for our customers' satisfaction and it's concerning that we've fallen short here. I'd like to discuss this further and see how we can assist you better. Please reach out when you have a moment. Thank you, Jennifer Thompson - General Manager - jennifer.thompson@jeffwyler.com
by 2024 RAM 1500 BIG HORN/LONE STAR Shopper on 12/28/2024Verified Purchase
Buying the vehicle was very pleasant. After purchasing trying to get something repaired under warranty has not been. After 3 months and several phone calls and missing time from work on 3 separate occasions to come back to dealership my truck is finally getting fixed I hope. Not very pleased with after purchase care.
by Jeff Wyler Columbus Auto Mall on 12/30/2024
It's disappointing to hear about the challenges you've faced with after-purchase care, and we apologize for any inconvenience caused by delays in warranty repairs. We appreciate your patience and hope that everything is resolved smoothly from here on out. If there's anything else we can do to assist, please feel free to reach out. Thank you, Jennifer Thompson - General Manager - jennifer.thompson@jeffwyler.com
by 2018 CADILLAC ATS Shopper on 10/29/2024Verified Purchase
Will (sales dept)and Ken(finance dept) were excellent!!! They both are a great team. Respectful, professional and made sure all went very well for me with my purchase. My experience was a blessing.
I would recommend Jeff Wyler Columbus Auto Mall to do business with for your next vehicle.
by Jeff Wyler Columbus Auto Mall on 10/29/2024
Thank you for sharing your positive experience with Will and Ken at Jeff Wyler Chrysler Dodge Jeep RAM of Columbus! We're delighted to hear that their teamwork made your purchase smooth and enjoyable. We appreciate the recommendation, and we're here whenever you're ready for another vehicle!
by 2022 CHEVROLET SILVERADO K1500 LT Owner on 10/06/2024Verified Service
The staff was very friendly. The service was done well, and they provided a rental car so I could leave the truck. My rental was covered under warranty but having a Hertz office right there is convenient. When I picked the truck up it had been washed and cleaned inside
by Jeff Wyler Columbus Auto Mall on 10/07/2024
Thank you for sharing your experience with us! We're delighted to hear that our team at Jeff Wyler Chrysler Dodge Jeep RAM of Columbus provided friendly service and convenient rental options. It's great to know the truck was returned in pristine condition, too!
by 2021 NISSAN FRONTIER S/SV/PRO-4X Owner on 09/23/2024Verified Service
3rd - 4th time truck has been in for the airbag system. Sensor light keeps going off
intermittently. I've had the truck 2 months and the same thing keeps happening. I pretty much see this as a lemon. I have never bought a used car or truck before and NEVER again
by Jeff Wyler Columbus Auto Mall on 09/23/2024
We apologize for the repeated issues with your truck's airbag system. This is certainly not the experience we want for our customers, and I understand how frustrating this must be. We would like to address this matter promptly and find a solution that works for you. Please reach out to us at your earliest convenience so we can assist further. Thank you, Ryan Six - General Sales Manager - ryan.six@jeffwyler.com
by 2022 CHEVROLET EQUINOX RS Owner on 04/29/2024Verified Service
Excellent service all around from the first tech to greet me upon my arrival to Max greeting me to check out my vehicle before sending it to be serviced. Max informed me of needed service in the future. My vehicle was ready in a decent amount of time. ALL GOOD!!!!
by Jeff Wyler Columbus Auto Mall on 04/30/2024
We're delighted to know that you had an excellent service experience with us at Jeff Wyler Chrysler Dodge Jeep RAM of Columbus! It's great to see Max and the team provided top-notch care for your 2022 Chevrolet Equinox RS. Thanks for sharing this positive feedback, we look forward to assisting you in the future!
by Edward H. on 03/24/2025Verified Shopper
Sales staff was great and responsive. The reason I did not buy was the dealership was approximately 90 miles from my house. I did find one locally, but what I thought was exceptional. They did offer to bring the car to me due to the distance.
by Jeff Wyler Columbus Auto Mall on 03/25/2025
Hi Edward! We're glad to hear our team at Jeff Wyler Chrysler Dodge Jeep RAM of Columbus made a positive impression despite the distance. We appreciate your kind words and hope you'll consider us in the future!
by 2023 CHEVROLET TRAILBLAZER LT Owner on 03/24/2025Verified Service
Terrific service. The provided the 30,000 mile check up and fluid change and did not try to sell additional services.
by Jeff Wyler Columbus Auto Mall on 03/25/2025
Hi! Thank you for sharing your experience with us! We're glad to hear that our team at Jeff Wyler Chrysler Dodge Jeep RAM of Columbus provided terrific service without any pressure. We appreciate your trust and look forward to serving you again in the future in your 2023 Chevrolet TrailBlazer LT!
by 2025 CHEVROLET EQUINOX LT Shopper on 03/22/2025Verified Purchase
All employees were very friendly, professional and knowledgeable about my transaction. They were particularly concerned about my satisfaction and I would reccommend them to everyone.
by Jeff Wyler Columbus Auto Mall on 03/24/2025
Thank you for sharing your experience with us at Jeff Wyler Chrysler Dodge Jeep RAM of Columbus! We're delighted to know our team was friendly, professional, and attentive to your needs. Your recommendation means a lot to us!
by 2024 CHEVROLET SILVERADO K2500HD LT Owner on 03/10/2025Verified Service
Very professional.
But the only way I was able to schedule an appointment was through the app. Was not able to get through by phone
by Jeff Wyler Columbus Auto Mall on 03/10/2025
Thank you for sharing your feedback with us! We're glad to hear that our team at Jeff Wyler Chrysler Dodge Jeep RAM of Columbus was professional, but we apologize for the inconvenience with scheduling by phone. We'll work on improving this aspect and appreciate your input.
by 2020 CHEVROLET COLORADO LT Owner on 03/01/2025Verified Service
I absolutely love this dealer and the work they do on my truck, always quick and thorough. They've been working on my trucks since 2007.
by Jeff Wyler Columbus Auto Mall on 03/03/2025
We're delighted to hear that you've been satisfied with our service at Jeff Wyler Chrysler Dodge Jeep RAM of Columbus since 2007! Thank you for trusting us with your 2020 CHEVROLET COLORADO over the years. We look forward to continuing to serve you in the future! Safe travels!
by 2022 JEEP WRANGLER UNLIMITED SPORT Owner on 02/25/2025Verified Service
no one has even called to update me, I had to call in after over a week to just get a rental with no one updating me at all on the service
by Jeff Wyler Columbus Auto Mall on 02/25/2025
Please contact our service manager directly at 740-248-0360.
by 2019 HYUNDAI SANTA FE SE Shopper on 02/24/2025Verified Purchase
Very professional, nice people I would recommend them to everyone to come see about them for a car
by Jeff Wyler Columbus Auto Mall on 02/24/2025
Thank you for recommending Jeff Wyler Chrysler Dodge Jeep RAM of Columbus! We're delighted to hear that our team provided a professional and pleasant experience. We appreciate your support and look forward to serving more customers like you!
by 2017 CHEVROLET K1500 SUBURBAN LT Owner on 02/20/2025Verified Service
Service was great. Everything I had done which was getting a new transmission and engine work done was completed to my satisfaction. By the way extended warranties are awesome! No complaints on my end
by Jeff Wyler Columbus Auto Mall on 02/20/2025
We're delighted to hear that your service experience at Jeff Wyler Chrysler Dodge Jeep RAM of Columbus met your expectations! It's great to know the transmission and engine work went smoothly, and we're glad you found value in the extended warranties. Thanks for sharing this positive feedback!
by 2023 NISSAN PATHFINDER PLATINUM Owner on 02/10/2025Verified Service
I liked that I could schedule an early appointment and get to work on time. Everyone was professional.
by Jeff Wyler Columbus Auto Mall on 02/10/2025
We're glad to hear that our team at Jeff Wyler Chrysler Dodge Jeep RAM of Columbus could accommodate your schedule and provide professional service. Thank you for sharing your experience!
by 2020 CHEVROLET TAHOE K1500 PREMIER Owner on 01/20/2025Verified Service
Wyler always does a great job with service. Generally on time and keep you informed if running behind (which is rare).
by Jeff Wyler Auto on 01/20/2025
Thank you!
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Service Information
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9,155 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Jeff Wyler Columbus Auto Mall specializes in these services, in addition to many others.
Auto Maintenance
Battery Service
Brake Service
Check Engine Light Diagnosis
Electrical Repair
Emissions Inspection
Engine Service & Repair
Exhaust
Full Service Auto Repair
Mechanical Repair
Muffler Repair
Oil Change
Safety Inspection
Steering & Suspension
Tire Rotation
Tire Service & Repair
Transmission Service & Repair
Wheel Alignment
Top Makes Serviced
Based on CARFAX Service History, Jeff Wyler Columbus Auto Mall specializes in these makes, in addition to many others.
Chevrolet
Ford
GMC
Honda
Nissan
About Us
Who are the best car dealers in Ohio, Kentucky, and Indiana? We take great pride in having the highest online rated new and used car dealerships in Cincinnati, Ohio, as well as Kentucky and Indiana. Whether you are looking to buy a new or used car in...
What do verified customers think about Jeff Wyler Columbus Auto Mall in Canal Winchester, OH? Verified customers who visit Jeff Wyler Columbus Auto Mall in Canal Winchester, OH rate this business 4.2 out of 5 stars, with 732 reviews. 9,155 customers favorited this location.How can I contact Jeff Wyler Columbus Auto Mall in Canal Winchester, OH? To reach the sales team at Jeff Wyler Columbus Auto Mall in Canal Winchester, OH, call (614) 350-2940. To reach the service department, call (614) 908-4484How can I schedule a service appointment with Jeff Wyler Columbus Auto Mall in Canal Winchester, OH? You can schedule a service appointment at Jeff Wyler Columbus Auto Mall in Canal Winchester, OH through CARFAX.Does Jeff Wyler Columbus Auto Mall in Canal Winchester, OH have a service center? Yes, Jeff Wyler Columbus Auto Mall in Canal Winchester, OH does have a service center. You can contact the service department at (614) 908-4484.
