by 2022 FORD EXPLORER XLT Shopper on 04/20/2025Verified Purchase
We recently swapped our vehicle at this dealership and had a great experience. James was our salesmansuper helpful, easy to work with, and really listened to what we needed. Rob handled the financial side and made the process smooth and efficient. The whole experience was quick and stress-free. They went above and beyond to make sure we were happy. Highly recommend!
by 2020 HYUNDAI TUCSON LIMITED/SEL/SPORT/ Owner on 04/05/2025Verified Service
First of all my service advisor, Eric was great. He kept me informed on everything they were doing . I had the 30,000 mile checkup. The only thing I did not like was the $10.09 charge for the shop supply charge. I guess after this week with the tariffs I should get used to service charges. The renovations to your dealership look very nice.
by 2021 HYUNDAI TUCSON LTD/SEL/SPRT/ULTIM Shopper on 03/31/2025Verified Purchase
We were really just out to look around. An older gentlemen (Jack Calcut) came out to help, in the rain...he was very kind, not pushy and answered all our questions. They had a lot of used vehicles that were in impressive condition and we were able to find a vehicle just right for our needs. Surprisingly, nice experience. Thank you Jack! J & V Hill
by 2022 HYUNDAI SANTA FE SEL Owner on 03/27/2025Verified Service
Seems like the work is getting done, but not in a professional way. Left oily fluid on top of engine compartment that service writer had to wipe up. No telling what else. Dirty floor mats driver side. Didn't even take out plastic and paper floor mat. They need to be more professional .
by 2020 HYUNDAI TUCSON LIMITED/SEL/SPORT/ Shopper on 03/17/2025Verified Purchase
Garland and Robert made the car buying experience smooth and efficient! They both did a fantastic job walking me through using my new Tuscon and paperwork to secure ownership. I would highly recommend Hyundai of New Port Richey to all my friends and family looking for a new or used car!
by 2025 HYUNDAI KONA SEL Shopper on 03/03/2025Verified Purchase
My salesman Jimmy H. was fantastic. This is the 3rd purchase with him. He is not a pushy salesman and actually listens to what you want and what you can afford. I will always deal with him, I even waited 3 days for him and my schedule to be where I could deal with him.
by 2023 HYUNDAI TUCSON LIMITED Owner on 02/21/2025Verified Service
Obtaining my appointment was simple, with a date and time to fit my schedule. I was greeted and processed in ahead of my appointment time, and my service advisor was polite and courteous. And although they remain under construction, my service was completed in a timely manner. I was kept apprised of my service status from start to finish.
by 2024 HYUNDAI SANTA FE LIMITED Owner on 02/01/2025Verified Service
My service to handled two recalls and maintenance went well. the ONLY issue I had was they had replaced my in cabin filter without asking me if they can do it. I already had replacement filters that I could have done waiting at home and would have cost me much less to do then having them perform it..
by 2015 HYUNDAI SONATA SPORT/LIMITED Owner on 01/21/2025Verified Service
Shaun was awesome!! Unfortunately, I have to get a new battery because mine was completely there. I didn't have an appointment and he took my Sonata in without any problems. I TRULY APPRECIATE that because I had to get a jump in order to get it to the dealership. Thanks so much Shaun!!
by 2023 HYUNDAI TUCSON SEL CONVENIENCE Owner on 12/09/2024Verified Service
The wait was excessive. I think having to wait for three hours for an oil change it pretty long. I don't know if they over scheduled or what. Because of where I am located I could not participate in the shuttle to take me home to wait. Other than that, the service waiting area was a construction trailer and definitely not up to par for this dealership.
by 2022 HYUNDAI PALISADE CALLIGRAPHY Owner on 11/30/2024Verified Service
Dave was my service advisor, and he kept in contact with me throughout the service on my Palisade. He also got me a rental car because I needed updates on my Navigation and vehicle technology. Dave also followed up a few days after my service to ensure everything was to my satisfaction, and I am very pleased with the service I received! Thank you Dave and Hyundai New Port Richey!
by 2019 HYUNDAI TUCSON LTD/SEL/SP/ULT/VAL Owner on 11/22/2024Verified Service
Dealership refused to honor warranty on part replaced last year. Refused to honor the paid for separate maintenance on tires on a car with less than 37k miles at the time. Car auto braked for 2 solid years & Hyundai refused to cover any portion of the breaks though the car used its e brake over 50x which is why the brakes need replacing
by 2023 HYUNDAI PALISADE LIMITED Owner on 11/21/2024Verified Service
They are so great. Brianna in service is exceptional. Was a great experience buying our Palisades from Johnathon. This is our fourth Hyundai and I will continue to purchase from them. The cars are great we have a 2007 with about 150,000 miles never had a problem. Great vehicles
by 2024 HYUNDAI KONA SEL Shopper on 11/18/2024Verified Purchase
Great experience, for the second time. Jason was excellent and I got the car I wanted, at the payment I wanted. We even found a small ding in the paint that they fixed at no cost to me, and gave me a loaner while they fixed it. I'll definitely keep going back! Highly recommend!
by 2023 HYUNDAI ELANTRA SEL Owner on 11/17/2024Verified Service
Had to wait several minutes before I was even acknowledged. Service was great otherwise. Only other thing affecting my rating is the fact that the dealership is undergoing some renovation work (it was under renovation last time I was there over 6 months ago). No coffee, soda or snack machines available that I could see. Water fountains were out of order. No place to sit outside where I could hold a telephone conversation in private.
by 2023 HYUNDAI SONATA HYBRID/SEL Owner on 11/15/2024Verified Service
Anthony helped me with my services. He was really helpful with getting my tires replaced. He also noticed my headlight building up moisture. He ordered a new one for me. When I went for my second tire replacement I was excited to find out He had my headlight replaced so I didn't have to make another appointment.
by 2022 HYUNDAI TUCSON LIMITED Owner on 11/12/2024Verified Service
It was good, except they left marks on the outside of my car. This is the second time because they left marks inside my car when I brought it in a month ago.
I brought my car back in, as advised, to get Detailing to get the marks off, and the detailer wasn't there. I'm waiting to hear back on getting an appointment with the detailer.
by 2021 HYUNDAI SANTA FE CALLIGRAPHY Shopper on 11/09/2024Verified Purchase
After losing my car in hurricane Helene and driving a rental for about a month because of Milton. As soon as I walked in Joe was there smiling and ready to assist me in finding the right vehicle. He was patient and kind when I left and came back to be sure I was making the right decision. I'm extremely happy with my new car and had a great experience at this location! Would definitely recommend!
by 2023 HYUNDAI SANTA CRUZ SEL Owner on 10/16/2024Verified Service
Great service great people working there....fast reliable service team ....very polite and helpful ...I lost my truck in hurricane and they help me tow in to evaluate a total loss....this will be my 4th vehicle I will be buying from them because they get great gas mileage and great service
by 2024 HYUNDAI SANTA FE XRT Shopper on 10/10/2024Verified Purchase
I f you need a new Hyundai go see Bobby Walsh in New Port Richey. He's an honest person who will work for you to get the best deal. He is a Veteran and honest !! The dealership was very nice and the whole ordeal was completed quickly. And we love our new Santa Fe.
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What do verified customers think about Hyundai of New Port Richey in New Port Richey, FL? Verified customers who visit Hyundai of New Port Richey in New Port Richey, FL rate this business 4.5 out of 5 stars, with 1,130 reviews. 7,737 customers favorited this location.How can I contact Hyundai of New Port Richey in New Port Richey, FL? To reach the sales team at Hyundai of New Port Richey in New Port Richey, FL, call (727) 853-6903. To reach the service department, call (727) 477-8953How can I schedule a service appointment with Hyundai of New Port Richey in New Port Richey, FL? You can schedule a service appointment at Hyundai of New Port Richey in New Port Richey, FL through CARFAX.Does Hyundai of New Port Richey in New Port Richey, FL have a service center? Yes, Hyundai of New Port Richey in New Port Richey, FL does have a service center. You can contact the service department at (727) 477-8953.