by 2009 CHEVROLET SILVERADO C2500HD LTZ Owner on 04/02/2026Verified Service
Service advisor was helpful. Advisor suggested to me about a dealer special for oil changes. Advisor had recommendations for other repairs and when I declined the repairs, the advisor did not go into a sales pitch of why I needed the repairs. Repair work was done in a timely manor.
by 2021 CHEVROLET SILVERADO K2500 CUSTOM Owner on 03/25/2026Verified Service
It was hard to find somebody so I could pay when I got the text message that the service was complete.
Also, I was looking at vehicles while my truck was getting serviced. No salesman wanted to come talk to me. I even sat inside the vehicle. I was interested in for about 15 minutes.
by Group on 03/26/2026
Thank you for the feedback. I will be reaching out to you. William Scanlan General Sales Manager (281) 397-8600 wscanlan@Group1Auto.com
by 2015 CHEVROLET TRAVERSE 2LT Owner on 03/17/2026Verified Service
I had a scheduled visit for an airbag recall. It was a waste of time as they didn't have the part in stock. While it was nice to receive a complimentary car wash, I would much rather have had the work completed.
It's been two weeks and I haven't heard back from the Dealership.
by Group on 03/17/2026
I apologize for the delay in receiving this airbag. We have not yet received it, but I will personally update you moving forward until it arrives. Best, Brandon Valdez Service Director Office:281-784-5056
by 2012 CHEVROLET SILVERADO C1500 LT Owner on 02/08/2026Verified Service
Excellent service by Aldaberto Perez advisor. From check in to pick up Aldaberto provided details for all recommended repairs. Techs explained each repair and took care of my vehicle throughout the process. Michelle Hernandez service manager took the time to provide guidance I had inquired about.
All great representation to the company.
by Group on 02/10/2026
Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Chevrolet Spring. We do hope we can be of assistance in the future. Take care!
by 2020 CHEVROLET TRAVERSE LT Owner on 02/01/2026Verified Service
Bert Perez was my Service Advisor this visit to Group 1 Chevrolet and was very pleasant and helpful is assisting me to get the service in needed for my vehicle. I'll definitely ask for him in the future. I had my oil changed and was in and out in about an hour. They even offered to wash my car but I declined due to the pending weather.
by Group on 02/03/2026
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2023 CHEVROLET SILVERADO K2500HD LT Owner on 01/03/2026Verified Service
This dealership has been extremely enjoyable to deal with. Terrance Moon was the service representative that I spoke with during the last visit. Mr. Moon was quick to understand the different issues that I was dealing with. Communication was quick and easily understandable. I definitely recommend these guys, well in the service department anyway. I haven't dealt with sales here, but I'm sure they are as professional as well!
by Group on 01/04/2026
Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Chevrolet Spring. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2020 CHEVROLET TRAVERSE LT Owner on 11/25/2025Verified Service
I made an appointment to get my transmission fluid exchanged and upon inspection they found the brake fluid needed to be replaced. My Service Advisor, Syquoia, quoted me a price and I had the services done. Was told everything else looked good. They even cleaned my car up before I drove it off the lot. My car drives better. I can tell the difference. I recommend Sterling McCall and ask for Syquoia.
by Group on 11/26/2025
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
by 2017 CHEVROLET C1500 SUBURBAN LT Owner on 10/04/2025Verified Service
Staff was pleasant and super informative. They helped guide me throughout the entire process and did a great job communicating with me. The repair was completed in a timely manner and my truck is back in fully functioning order. Great experience for a situation in which my vehicle was in need of repairs.
by Group on 10/06/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Chevrolet Spring. If you have any further questions, please don't hesitate to reach out!
by 2014 CHEVROLET CAMARO LT Owner on 07/01/2025Verified Service
They delivered me a car that the electrical system was supposedly checked. It had 1 daytime running light, 1 turn signal, 1 LED tailight and 2 side markers not working. Either they lied or they are they don't know what the he'll they are doing. Stay far away from this dealership and service.
by Sterling McCall Chevrolet on 07/18/2025
I am terribly sorry you had a bad experience.Craig Robinson, my Service Director will be in touch with you to address your concerns.Thank you for reaching out to us. Best regards, Rodney Crow General Manager rcrow@sterlingmccallchevy.com
by 2017 CHEVROLET SILVERADO K1500 LTZ Owner on 06/05/2025Verified Service
Not much to like. They took longer than expected to diagnose my vehicle because the counter person I dealt with to off work and then the technician took off work and when I did get my vehicle back it wasn't fixed and I had to leave it there. Horrible customer service. The customer service guy lied like he was a used car salesman. Horrible experience.
by Sterling McCall Chevrolet on 06/05/2025
I'm terribly sorry to hear about your experience. I am new to the store and as of yesterday, we have new management in the service department. I will copy your concerns to our new service director and I'm sure he will be in touch. Thank you for your feedback and we will get better. Best regards, Rodney Crow General Manager rcrow@sterlingmccallchevy.com
by 2023 CHEVROLET TRAVERSE LT Owner on 05/11/2025Verified Service
Excellent customer service. They even gave all the mothers flowers for mother's days. They were offering biscuits from Chick-fil-A. Everyone was very friendly and the service was quick. Ken, our service advisor, is an outstanding representative of the company. Based on those few things alone, Sterling McCall will be the only place we take our vehicles for service.
by Sterling McCall Chevrolet on 05/12/2025
Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Phyllis S. on 03/26/2026Verified Purchase
I'm trying to get back in touch with him, but his name is Tylen. Please have him call me back as soon as possible. Thank you.
by Group on 03/30/2026
We apologize for the delay and would be happy to connect you with Tylen. Thank you for reaching out! William Scanlan General Sales Manager (281) 397-8600 wscanlan@Group1Auto.com
by 2017 CHEVROLET MALIBU LT Owner on 03/16/2026Verified Service
Dealership was quick and accurate. The detail break down of services charges and as well as all of the communicate was good. Thank you assisting with my repair.
by Group on 03/16/2026
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
by 2023 CHEVROLET TAHOE LT Owner on 02/24/2026Verified Service
My service advisor, Terry, was knowledgeable. He explained the process and keep me updated with the progress of my truck.
by Group on 02/26/2026
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Chevrolet Spring. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2024 CHEVROLET TAHOE K1500 Z71 Owner on 01/18/2026Verified Service
They took my car in immediately when I arrived. My keys were reprogrammed since I bought the car used. Excellent customer service!
by Group on 01/19/2026
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Chevrolet Spring. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2014 CADILLAC SRX LUXURY COLLECTION Owner on 01/11/2026Verified Service
Need Express Oil Change Service no more than q hr waiting. My service writer Will is always helpful definitely Customer Oriented.
by Group on 01/12/2026
Hi, we're happy you found Will to be so supportive during your experience here at Group 1 Chevrolet Spring. If you have any further questions, please don't hesitate to reach out!
by 2014 CHEVROLET IMPALA LTZ Owner on 12/14/2025Verified Service
Service was excellent. Advisor Moon kept me abreast of the work being performed on my vehicle and completed as promised5
by Group on 12/17/2025
Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Chevrolet Spring. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by 2024 CHEVROLET TAHOE C1500 LS Owner on 11/25/2025Verified Service
Syquoia and Michelle are amazing! They're great at communication and getting things done quickly without any delays!
by Group on 11/26/2025
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
by Luis G. on 11/22/2025Verified Purchase
Very courteous and helpful. Jimmy was very informative about the vehicle. Had some things that were bad, made sure they were fixed
by Group on 11/23/2025
Hi Luis, we're happy you found Jimmyto be so supportive during your experience here at Group 1 Chevrolet Spring. Please don't hesitate to reach out if there's anything additional we can do for you.
by 2025 TOYOTA COROLLA LE/SE/XLE Owner on 11/09/2025Verified Service
When I went to get my car, it was left open and the engine was on. Worse is, somebody was sitting at the back, a stranger.
But the service was good. I am still thankful.
by Group on 11/11/2025
Thank you for bringing this to my attention. I will investigate this matter and reach out to you. Best, Brandon Valdez Service Director 281-784-5056
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Service Information
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508 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Group 1 Chevrolet Spring specializes in these services, in addition to many others.
Oil Change
Tire Rotation
Tire Service & Repair
Top Makes Serviced
Based on CARFAX Service History, Group 1 Chevrolet Spring specializes in these makes, in addition to many others.
What do verified customers think about Group 1 Chevrolet Spring in Houston, TX?
Verified customers who visit Group 1 Chevrolet Spring in Houston, TX rate this business 4.2 out of 5 stars, with 512 reviews. 508 customers favorited this location.
How can I contact Group 1 Chevrolet Spring in Houston, TX?
To reach the sales team at Group 1 Chevrolet Spring in Houston, TX, call (281) 688-4219. To reach the service department, call (281) 397-8600
How can I schedule a service appointment with Group 1 Chevrolet Spring in Houston, TX?
