Sean Nikko delivered outstanding customer service, making my experience at Florida Fine Cars truly enjoyable. He was honest and transparent with the quote, without any gimmicks or shady tactics. The entire process was smooth, and I was in and out of the dealership within an hour.
by Stacy Laguer on 04/03/2025
Thank you for sharing your experience! We're delighted to hear that Sean Nikko provided outstanding service and made your visit enjoyable. Transparency and efficiency are key to us, and we're glad the process was smooth and quick. We appreciate your feedback and look forward to assisting you again in the future!
by Michaela C. on 09/08/2024Verified Shopper
Dealership stopped communicating with me for days after I requested their internal inspection report.
Then they said sorry it was sold.
by Stacy Laguer on 09/13/2024
Thank you for your feedback, and we apologize for any inconvenience you experienced. At Florida Fine Cars, we do not provide internal inspection documents but ensure that all customers receive a Carfax and AutoCheck report for the vehicle's history. Additionally, customers are welcome to have the vehicle inspected by a mechanic of their choice. We regret any miscommunication that may have occurred regarding this process.
Please note that our vehicles are sold on a first-come, first-served basis, which sometimes means they may sell before a decision is made. We apologize for any frustration this may have caused and appreciate your understanding. If you have any further concerns or need assistance, please feel free to reach out to us.
by Lisa S. on 07/31/2024Verified Shopper
Courteous and friendly.
Very responsive, I am not ready to buy but when I am ready I will definitely call them
by Stacy Laguer on 07/31/2024
Thank you for your kind words! We're glad to hear that you found our team courteous, friendly, and responsive. We completely understand that you're not ready to buy just yet, but we'll be here whenever you are. Feel free to reach out with any questions or when you're ready to move forward. We look forward to assisting you in the future!
by Nice G. on 06/24/2024Verified Shopper
Dealer was rude. And he alwasy asking are you going to buy car today. And not trying to understand and and give me a any suggestions.
by Stacy on 07/08/2024
Thank you for providing your feedback. Please reach out to our customer care team at 866-540-0558 detailing your experience.
by Marc R. on 12/18/2023Verified Shopper
Another Rip off dealership saying they have "Changed" but haven't. Most of the cars have been in at least one accident and many have been in multiple. They price the cars as if they did have clean Carfaxes when in fact they haven't
Avoid any Florida "Fine" car dealers.
by Stacy Laguer on 07/30/2024
Thank you for providing your feedback. We want to clarify that at Florida Fine Cars, we provide all customers with Carfax and AutoCheck reports detailing the history of the vehicles before purchase. We fully disclose the vehicle history to ensure transparency. Florida Fine Cars offers a wide variety of vehicles, and we apologize that our selection did not meet your expectations.
by Sonjias S. on 05/06/2023Verified Shopper
Two reps from the dealership were in contact with me via email. We had spoken about arrangements for me to come for a test drive. Unfortunately for me, the vehicle sold before I could get there. I will monitor this dealership for another great offer as I continue my vehicle search.
by Stacy Laguer on 07/30/2024
Thank you for sharing your experience with us. We apologize that the vehicle sold before you could come for a test drive. Our vehicles are sold on a first-come, first-served basis, and we regret any inconvenience this may have caused. We appreciate your interest and encourage you to keep an eye on our inventory for another great offer. We're here to assist you in your vehicle search and hope to help you find the perfect car soon.
by Olukunle O. on 05/22/2020Verified Shopper
The salesperson was very cordial and there was no pressure for the salesperson. However, I did not purchase the vehicle from them due to some delay in their response to a request. The management should be more responsive to customer's requests on time.
by Ana Mercado on 03/02/2021
Olukunle O.
We're sorry to see that you are not satisfied with your visit. Please send a message to customercare@floridafinecars.com so that we may better assist you as the name noted in this review does not come up in our records. We truly want all our potential customers and our customers to have the best customer service experience by providing the most transparent service and friendly environment possible. Hope to hear from you. Thank you,
by Timothy M. on 11/28/2024Verified Purchase
Lloyd Mayes was very professional. Good buying experience.
by Stacy Laguer on 12/04/2024
Thank you for your feedback! We're glad to hear that Lloyd Mayes provided you with a professional and positive buying experience. We appreciate your business and look forward to serving you again in the future!
by Hosni B. on 10/16/2024Verified Purchase
Excellent service, very professional and high quality of customer service
by Stacy Laguer on 10/22/2024
Thank you for the kind words! We're thrilled to hear that you had an excellent experience and found our service to be professional and of high quality. We're always here to assist youfeel free to reach out if you need anything in the future!
by 2016 PORSCHE PANAMERA GTS Shopper on 06/27/2024Verified Purchase
Great service. I was able to get all of my questions answered.
by Stacy on 07/08/2024
We're glad to hear that you received great service and that all your questions were answered. Your satisfaction is important to us. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing us!
This dealership stands out as the absolute best for customer service and satisfaction. The staff is exceptional, particularly my sales representative, Dwarn Troutman, who treated me like family. He was transparent and upfront throughout the entire process, ensuring I was accommodated every step of the way. Additionally, I want to commend my finance representative, Smith Rock, for diligently working through the numbers to meet my financial needs as closely as possible. I highly recommend this dealership to anyone; in fact, I've already done so! Thank you immensely for making the car-buying process smooth and reassuring.
by Stacy Laguer on 05/08/2024
Thank you so much for your glowing review! We are thrilled to hear that our dealership, especially Dwarn Troutman and Smith Rock, provided you with exceptional service and made your car-buying experience smooth and reassuring. We truly appreciate your recommendation and are grateful for the opportunity to treat you like family. If you need anything else in the future, please don't hesitate to reach out. Safe travels in your new car!
by Steve R. on 11/27/2023Verified Shopper
I asked for an out the door price.dealer never responded disspite asking several times.verry unprofessional
by Stacy Laguer on 07/30/2024
We apologize for the inconvenience and frustration you experienced. Providing prompt and clear communication is important to us, and we're sorry we fell short in this instance. We appreciate your feedback and will address this with our team to ensure better service in the future. Please feel free to reach out to us directly, and we would be happy to assist you with any outstanding questions or concerns.
by William R. on 09/15/2023Verified Shopper
They only wanted to negotiate in person. As a CASH buyer from 3+hours away I felt they did not want to sell me a Car, and bought a Car closer to my location.
by Stacy Laguer on 07/30/2024
We're sorry to hear that your experience with Florida Fine Cars was not up to your expectations. There seems to be a misunderstanding or confusion and hopefully, this can help clear it up. We have also made it easy for our customers by being a No Haggle, No Hassel dealership meaning our customers do not have to worry about haggling on price and the whole back and forth negotiating. If you have any question please reach out to our customer service team at 866-540-0558
by Kody T. on 08/02/2023Verified Purchase
Great experience. The dealership and team of salesman had me in and out the door quickly with no hassle. Thanks.
by Stacy Laguer on 07/30/2024
Thank you for sharing your great experience with us! We are thrilled to hear that our dealership and team of salesmen had you in and out the door quickly and with no hassle. Your satisfaction is our top priority. Thank you for choosing Florida Fine Cars!
by Donald P. on 04/18/2023Verified Shopper
Waste of time, price on truck was posted for 3 amount, on the truck and the window of the truck had a monthly payment amount, but no financing was given, added over 5000 dollars to the price once I went to buy it, total scam location.
by Stacy Laguer on 07/30/2024
Thank you for your feedback. At Florida Fine Cars, we fully disclose that sales tax, tag, title, and dealer fees are additional. Our discounted internet pricing is advertised accordingly. We apologize if our disclosures did not meet your expectations.
by 2019 ALFA ROMEO GIULIA TI Shopper on 07/05/2022Verified Shopper
Totally unethical. Do not ever deal with these people. They will try to cheat you if you are unaware of the unscrupulous practices.
by Stacy Laguer on 07/30/2024
Thank you for your feedback. At Florida Fine Cars, we strive to operate as a transparent dealership. We provide Carfax and AutoCheck reports, and our Buyer's Order details all fees and the final cost before proceeding with any transaction. We apologize for any inconvenience and appreciate your input.
by Amit V. on 02/14/2020Verified Shopper
They send robotic auto emails. Avoid contacting them on eMail and go to the dealer if you want to get details on a specific vehicle.
by Stacy Laguer on 07/30/2024
Thank you for your feedback. We'd like to clarify that Florida Fine Cars does not use robotic emails. Our internet specialists are dedicated to providing personalized assistance and responding to all customer inquiries with detailed information. We appreciate your understanding and are here to help with any further questions.
by Amshel K. on 10/24/2019Verified Purchase
Big Sam is the guy to see! Very friendly and professional, the entire staff was great and a pleasure to work with. Big Sam took it upon himself to drive to 3 counties just to get me the Lexus I wanted. Excellent service!
by Ana Mercado on 11/13/2019
Amshel K,
Thank you so much for this amazing review! We try our best to stand out from other dealerships when it comes to excellent customer service, pricing, transparency and a huge selection of pre-owned vehicles. We appreciate your feedback and are pleased that your purchase experience with Smiley was positive. Our number one goal is for every customer to leave with an experience like no other and it looks like we delivered. Congratulations and Welcome to the family!!
by Ellen S. on 09/11/2019Verified Shopper
We called about a car they listed, asking if it was still available. When they told us it was, we immediately wen't there only to find out it was sold the night before! In other words, we were lied to.
by Ana Mercado on 09/12/2019
We're very sorry to hear you were not happy with your recent experience. We sell hundreds of cars monthly which means we are selling vehicles at all times. Some transaction happen via the internet others in our stores and others are from out of state. We are sorry that the vehicle was sold by the time you got here. We will discuss the issue with management to put a better process in place to notify customers who have called for the sold vehicles. If you are still in the market for a specific vehicle please give me the opportunity to assist you. My name is Ana Mercado and I am the Loyalty Manager for all Florida Fine Cras locations. I can be reached via phone at 866-540-0558 or via email anam@floridafinecars.com. Hope to hear from you.
What do verified customers think about Florida Fine Cars - Margate in Margate, FL? Verified customers who visit Florida Fine Cars - Margate in Margate, FL rate this business 3.6 out of 5 stars, with 29 reviews.How can I contact Florida Fine Cars - Margate in Margate, FL? To reach the sales team at Florida Fine Cars - Margate in Margate, FL, call (954) 758-5875
