by 2018 NISSAN ROGUE S/SV Owner on 01/18/2026Verified Service
The staff r friendly and care about ur vehicles
by D Chase on 01/20/2026
Thank you so much, Michelle, for the 5-star review! We're really glad to hear that our team at Fifth Gear Automotive McKinney made you feel welcomed and took great care of your vehicle. Friendly service and genuine care are what we're all about. We truly appreciate your trust and look forward to helping you again whenever you need us!
by 2018 PORSCHE MACAN Owner on 01/17/2026Verified Service
Very professional and loved the follow through. Was everything I expect when servicing my car.
by D Chase on 01/19/2026
Thank you, Douglas, for the 5-star review! We're glad the professionalism and follow-through hit the markexactly what your car (and you) deserve. The team at Fifth Gear Automotive McKinney appreciates your trust and looks forward to keeping you rolling smoothly!
by 2003 MERCEDES-BENZ SL500R Owner on 01/16/2026Verified Service
Excellent communication. Done in a timely manner
by D Chase on 01/19/2026
Thank you, Todd, for the 5-star review! We're glad you appreciated the clear communication and timely service. The team at Fifth Gear Automotive McKinney truly values your trust and looks forward to taking care of you again in the future.
by 2016 CHEVROLET TAHOE LT Owner on 12/05/2025Verified Service
I can't say enough good things about this outstanding auto shop. From the moment I walked in, it was clear that their top priority is the customer. They go above and beyond in every possible waywhether it's taking the time to explain what's going on under the hood, offering honest recommendations without pressure, or making sure repairs are done right the first time.
The team here is knowledgeable, professional, and genuinely caring. They treat you like a person, not just another ticket number. It's rare to find a shop where integrity and quality work hand-in-hand, but this place exceeds expectations every single visit.
If you're looking for an auto shop that truly puts customers first, delivers exceptional service, and stands behind their work, look no further. This is the kind of place you recommend to family and friends without hesitation. Absolutely outstanding!
by D Chase on 12/08/2025
Kristina, wowthank you so much for this incredible 5-star review! We're truly grateful for your trust in Fifth Gear Automotive McKinney and for the time you took to share such thoughtful feedback.
Our goal is always to put the customer first, from taking the time to clearly explain what's going on under the hood, to offering honest, no-pressure recommendations, to making sure repairs are done right the first time. It means a lot to know that comes through every time you visit.
I'll be sure to share your kind words with the entire McKinney team. They will be thrilled to hear that their knowledge, professionalism, and genuine care have made such a positive impact.
Thank you again for recommending us to your family and friends and for being part of the Fifth Gear family, Kristina. We're always here whenever you need us!
by 2015 KIA OPTIMA LX Owner on 11/21/2025Verified Service
Honest, respectful, quick and polite
by D Chase on 12/02/2025
Justin, thank you for the 5-star review! We're glad to hear you found our McKinney team honest, respectful, quick and politeproviding that level of service is exactly what we strive for. We truly appreciate you choosing Fifth Gear Automotive and are here anytime you need us!
by 2022 KIA K5 GT LINE Owner on 11/19/2025Verified Service
Took care to make sure the issue was resolved.
by D Chase on 12/02/2025
Joseph, thank you for the 5-star review! We're glad to hear our McKinney team took great care to make sure your issue was fully resolved. We appreciate you choosing Fifth Gear Automotive and are here anytime you need us.
by 2019 PORSCHE CAYENNE Owner on 11/18/2025Verified Service
Very professional, extremely thorough
by D Chase on 12/02/2025
Scott, thank you so much for the 5-star review! We're glad to hear you found our McKinney team very professional and extremely thoroughdelivering that level of care is exactly what we strive for. We appreciate you choosing Fifth Gear Automotive and are here anytime you need us!
by 2013 MERCEDES-BENZ SLK350 Owner on 11/18/2025Verified Service
Justin and Chris were helpful and thorough! So glad I gave them a try!
by D Chase on 12/02/2025
Chantal, thank you so much for the 5-star review! We're thrilled to hear that Justin and Chris were helpful and thoroughour McKinney team works hard to deliver that level of care. We're so glad you gave us a try and truly appreciate you choosing Fifth Gear Automotive. We're here whenever you need us!
by 2014 CHEVROLET CAMARO LT Owner on 11/08/2025Verified Service
$700 for preventive maintenance.
Services they can't do, but more likely won't do because a transmission exchange would be more profitable for them:
Transmission Flush -Replaces 100% of your transmission fluid and purges accumulated particles and deposits from the entire transmission. Fluid is expelled from your transmission using a cooler line flushing machine or a pump inlet. The transmission pan is inspected and cleaned, the filter replaced.
During the course of the three hours I was in their lobby, they turned away four customers. Don't think you can just schedule an appointment with them and get what you asked for. Mere plebs, and their assumptions about customer service, hahaha.
by D Chase on 11/11/2025
Hi Steven, we're sorry to hear about your recent experience at Fifth Gear Automotive McKinney. We always aim to be transparent and deliver the best possible service for every guest, so it's disappointing to hear that we missed the mark for you.
For certain serviceslike full transmission exchangesour recommendations are based on the manufacturer's service requirements and the condition of the vehicle, not profit. In some cases, a transmission flush may not be the most appropriate or safe procedure depending on fluid condition or mileage.
We'd really like the opportunity to talk with you more about this and better understand your experience. Please reach out to our manager, Matt Higgs, directly at 469-325-3939 so we can make it right.
We appreciate your feedbackit helps us continue to improve and provide the honest, high-quality service our community expects.
The Fifth Gear Automotive McKinney Team
by 2013 LEXUS RX 350 Owner on 11/02/2025Verified Service
Quick and efficient. Clear on pricing and very responsible.
by D Chase on 11/04/2025
Thank you for the fantastic 5-star review, Allen! We're thrilled to hear you found our service quick, clear, and responsible. The team at Fifth Gear Automotive McKinney works hard to make car care easy and stress-free, and it's great to know we hit the mark. We look forward to keeping your vehicle running smoothly!
by 2021 ALFA ROMEO STELVIO SPORT Owner on 10/25/2025Verified Service
Exceptional Care for My Alfa Romeo!
I recently brought my Alfa Romeo in for an oil change, and I'm seriously impressed. The team knew exactly what they were doing from using the correct European-grade synthetic oil to explaining every step clearly. My car runs smoother than ever, and the staff treated it with real attention to detail. Quick, honest, and professional service I'll definitely be coming back. Highly recommend to any Alfa Romeo owner who wants their car in expert hands!
by D Chase on 10/27/2025
Sonia, thank you so much for the amazing review and for trusting your Alfa Romeo with us at Fifth Gear Automotive McKinney! We're thrilled to hear that you noticed the care and detail our team puts into every European vehicle from using the correct European-grade oil to clearly explaining the service.
It means a lot to us that your Alfa is running smoother than ever and that you felt your vehicle was in expert hands. We truly appreciate your trust and can't wait to welcome you back whenever you need us.
Fifth Gear Automotive McKinney Team
by 2018 BMW X2 SDRIVE28I Owner on 10/10/2025Verified Service
Very professional! They helped us with an issue and did it at no charge.
by D Chase on 10/13/2025
Becky, thank you so much for the 5-star review! We're happy to hear that our Fifth Gear Automotive McKinney team was able to help you out and get things taken care of. Sometimes it's the little things we can do that make the biggest difference and we're always glad to lend a hand!
by 2010 INFINITI G37 BASE/SPORT Owner on 10/08/2025Verified Service
Service was efficient and high quality as usual. Appreciate the free rides to and from the shop.
by D Chase on 10/13/2025
Larry, thank you for the 5-star review! We're glad to hear you had another smooth experience with our team at Fifth Gear Automotive McKinney. Providing efficient, high-quality service and a convenient ride to and from the shop is all part of how we like to take care of our customers. We appreciate your continued trust and look forward to seeing you next time!
by 2017 VOLKSWAGEN JETTA SE Owner on 08/25/2025Verified Service
Very kind & affordable alignment.
by D Chase on 08/27/2025
Thank you, Sophie, for the wonderful 5-star review! We're so glad to hear you had a great experience with your alignment at Fifth Gear Automotive McKinney. Our team strives to provide friendly service and fair pricing, and it's great to know we delivered that for you. We look forward to helping you again whenever you need us!
by 2011 BMW 335I Owner on 08/23/2025Verified Service
Great service and great professionalism!
by D Chase on 08/25/2025
Thank you for the 5-star review, Michael! We're so glad to hear you experienced great service and professionalism here at Fifth Gear Automotive McKinney. Our team truly values your trust and looks forward to helping with your automotive needs in the future!
The Fifth Gear Automotive McKinney Team
by 2016 SUBARU FORESTER 2.0XT TOURING Owner on 07/25/2025Verified Service
Great communication and quick turn around.
by D Chase on 07/28/2025
Thank you, Jared, for the 5-star review! We're glad to hear you had a smooth experience with great communication and quick turnaround. That's exactly what we aim for at Fifth Gear Automotive McKinney. We appreciate your trust and look forward to helping you again in the future!
by 2018 JAGUAR F-PACE PRESTIGE Owner on 07/21/2025Verified Service
Good communication. Love their concierge service.
by D Chase on 07/22/2025
Thank you, Chris! We appreciate the kind words and are so glad you enjoyed our concierge serviceit's just one of the ways we aim to make auto repair more convenient here at Fifth Gear Automotive McKinney. We're always here when you need us!
by 2019 TOYOTA RAV4 LE Owner on 06/05/2025Verified Service
Absolutely fantastic service.
by D Chase on 06/06/2025
Thank you, Jeff! We truly appreciate the 5 stars and your kind words. It means a lot to our team here at Fifth Gear Automotive McKinney to know you had a fantastic experience. We're always here whenever you need usthanks for being a part of the Fifth Gear family!
by 2005 TOYOTA COROLLA CE/LE/S Owner on 05/25/2025Verified Service
Outstanding service. Jake and Chris are both
Top notch in their ccustomer service.
by D Chase on 05/28/2025
Thank you, Burrolla! We're thrilled to hear you had an outstanding experience at Fifth Gear Automotive McKinney. Jake and Chris truly are top-notch, and we're lucky to have them representing our team. We appreciate your kind words and look forward to serving you again soon!
by 2007 MERCEDES-BENZ SL550 Owner on 05/21/2025Verified Service
Staff always provides professional customer support and car repairs are as expected, Great
by DChase on 05/23/2025
Thank you, Oscar! We really appreciate the kind words and your continued trust in our McKinney team. At Fifth Gear Automotive, delivering professional support and dependable repairs is always our goaland we're glad to hear that's exactly what you experienced. See you next time!
