by 2024 BMW X3 XDRIVE30I Owner on 08/01/2025Verified Service
Great loaner program, Service Advisor Jack Sweeney was knowledgeable courtesy and attentive. He followed up during the service and consistently called and updated me on the work progress when he said he would. Overall a great dealership and staff top to bottom.
by 2015 BMW 428 I GRAN COUPE SULEV Owner on 07/29/2025Verified Service
I love that they have oil service deal, I am disappointed that their techs didn't do a complete overview of my vehicle like they said they did. They completed oil service, brand new tires and alignment with review of vehicle. Had to comeback due to black liquid leaking couple days after.
by 2025 BMW IX XDRIVE50 Shopper on 07/23/2025Verified Purchase
We never ever had such a good car-buying experience. Our sales representative, Wayne, was thoughtful, provided detailed answers, and explained our options. We visited Crevier multiple times, as we were unsure about the car that was more expensive than our planned budget. It was great that the team was patient with us.
We are extremely happy with the car and with our experience with a dealership.
by owner on 07/24/2025
We are happy to know that you had a great car-buying experience. We hope that you enjoy your car from Crevier BMW!
by 2014 BMW Z4 SDRIVE28I Owner on 07/12/2025Verified Service
Service Advisor Caduillo and the professional mannerisms and attitude with me, and I am sure all of his clients. I have had Mr. Caduillo as my advisor since 2019 and has given me wise counsel regarding my 2014 Z4. With my last service call he saw me waiting for a loaner and took some initiative and assisted me out to the car. Cannot beat that.
by owner on 07/14/2025
Thank you for the kind words. Our team at Crevier BMW is always here to help!
by 2021 BMW M440XI Owner on 07/06/2025Verified Service
The staff at Crevier BMW was amazing. They were super helpful when I needed to get something from my car and everyone was always happy to help. The service exceeded my expectations. I'll gladly continue doing business with Crevier BMW due to their outstanding customer service.
by owner on 07/07/2025
We appreciate your kind words for Crevier BMW. We are always here to help!
by 2006 BMW 330I Owner on 06/10/2025Verified Service
I'm concerned, I was told my brake fluid needed to be replaced. Prior to coming in I had no service icon lit on my dash.....no it's lit in service mode. This happened before with my last service and I blew it off. NOW I'm thinking maybe something else may be going on....Not good
by owner on 07/31/2025
Hello, thank you for bringing this to my attention. I would like the chance to speak with you to learn more about your service experiences. I appreciate your time! - Best, Jackie Deemer, Guest Relations Manager, Crevier BMW, jdeemer@penskeautomotive.com
by 2013 BMW ALPINA B7 XDRIVE LWB Owner on 06/03/2025Verified Service
Highly Recommend Crevier Service Dealer.
My Service Advisor Marc has Great Customer Service Keeps you Posted when your vehicle will be ready if you decide to wait at the dealer.
Their Lobby is Comfortable for you to sit and Relax while you wait for your vehicle.
by Crevier BMW on 06/05/2025
Thank you for the kind words. We hope that you will continue to visit us at Crevier BMW!
by 2024 BMW X3 SDRIVE30I Owner on 06/03/2025Verified Service
Excellent customer service from my service advisor and everyone I have contacted at Crevier. Customer service vehicles are easy to obtain and the process is very efficient. Service technicians send you a video explaining what service they performed on your vehicle.
by Crevier BMW on 06/05/2025
Thank you for the positive review and rating! We are glad to know that you enjoy our Service Team at Crevier BMW!
by 2022 BMW X3 SDRIVE30I Owner on 05/27/2025Verified Service
Michael Lopez my advisor, is truly the best that there is! Michael treats you like you are part of his family & is honest, courteous, & extremely hard-working. he communicated with me every step of the way. Go see him immediately for all your BMW services.
by Crevier BMW on 05/28/2025
Thank you for the positive feedback! We are happy to know that our team was helpful at Crevier BMW and we hope that you will continue to choose us!
by 2023 BMW I4 EDRIVE 40 Owner on 04/27/2025Verified Service
Problem with the black plastic A-pillar covers. White spots. If the service technician had closely inspected the spots he would have seen they are below the surface which reflect a manufacturing defect, instead he blamed me the customer. The car has appearance protection.
by Crevier BMW on 05/01/2025
Hello, we appreciate your feedback. We would like to know more about your overall service experience. Can you please contact me at your earliest convenience? - Best, Jackie Deemer, Guest Relations Manager, Crevier BMW, jdeemer@penskeautomotive.com
by Roni G. on 04/14/2025Verified Service
I had a flat tire, and Crevier had the tire in stock. My car was towed to the dealership through BMW roadside assistance. The service appointment was easy to book, and my tire was replaced quickly. Sergio and Junior assisted me and the process went smoothly. Thank you.
by Crevier BMW on 04/15/2025
Roni, thank you for the positive feedback! Our Service Department at Crevier BMW is always here to help, and we hope to see you again!
by 2019 BMW M550XI Owner on 04/06/2025Verified Service
The level of professionalism and knowledge from the service advisor to the technicians is superb at Crevier BMW. I needed a new front tire that blew out due to a large pothole on the freeway. After replacing the tire it failed the alignment and the tech quickly discovered that it was due to a bent control arm. He changed the control arm and was able to successfully align all the wheels.
by Crevier BMW on 04/07/2025
Thank you for the positive feedback! We are delighted to know that you had a good experience at Crevier BMW!
by 2025 BMW I4 EDRIVE 40 Shopper on 03/31/2025Verified Purchase
Buying the car was fine. But support after the purchase is making me regret buying from them. There's a problem with the Electrify America charging app not connecting with the bmw app and after many calls and emails to both bmw and electrify America they say they don't know what is wrong and there's nothing they can do! What kind of customer service is this! I'm at my wits end. No one is taking responsibility for this issue.
by 2019 BMW X5 XDRIVE40I Owner on 03/24/2025Verified Service
The Service Advisor, Eric Li, is always professional, keeps me informed of the status of the service being performed on my vehicle, and let's me know well in advance when my vehicle will be ready for pick up. Not to mention is such a pleasure to talk to.
by Crevier BMW on 03/24/2025
Thank you for sharing your experience. We're thrilled to know that our Service Team consistently provides professional service, keeps you informed about the status of your vehicle, and ensures timely updates. Making sure our guests enjoy a pleasant visit is always our goal here at Crevier BMW. It would be our pleasure to do business with you again for any future needs.
by 2022 BMW 540I Owner on 03/14/2025Verified Service
I always have a great experience at Crevier BMW. My advisor, Matt, is exceptional. I've been going to him for some time now, and he never disappoints. He always greets me with a smile, answers my questions, and truly listens to my concerns about my vehicle.
by Crevier BMW on 03/15/2025
Thank you for sharing your experience! Our Service Team at Crevier BMW is dedicated to providing exceptional care, and it's great to know they continue to meet your expectations. We appreciate your loyalty and look forward to assisting you with your vehicle's needs in the future.
by 2021 BMW 228I Owner on 03/14/2025Verified Service
Promptly greeted at the service station and provided both possible recommended and required services. Provided free loaner and services were completed as promised with the car wash as well. Video inspection report by the service technician was also very useful.
by Crevier BMW on 03/14/2025
Thank you for sharing your five-star review. It's wonderful to know that our Service Team ensured you had a loaner vehicle while they completed the required and recommended services on your vehicle. We're also glad you found the video inspection report helpful. Customer satisfaction is important to us here at Crevier BMW. Don't hesitate to reach out to us for any future needs, we are here to help.
by 2018 BMW 340I Owner on 02/02/2025Verified Service
Great customer service as always and good quality service provided as well. A thorough check up video was made and shared in a way that was easy to understand. The only disappointment I had that none followed up with me regarding the recommended repairs even after I tried calling , texting and emailing. But other than that once you are at their shop the experience is always good.
by Crevier BMW on 02/03/2025
Thank you for leaving us a review. We're pleased the quality of our service stood out, and we'll be checking on ways to improve our follow-up processes. We look forward to helping you with your future needs at Crevier BMW.
by 2019 BMW 330I Shopper on 01/30/2025Verified Purchase
Markus Woods goes beyond the call of duty. His level of professionalism, genuine care and, dedication to his craft is what sold me on the vehicle. I had other vehicle options with other dealerships to explore however, his performance and character sold me on giving him my business. Any difficulties we ran into he went above and beyond to find a solution for me. I 100/10 recommend his service and this BMW! Glad to be a customer.
by Crevier BMW on 01/31/2025
Thank you for choosing Crevier BMW. We're pleased to hear such positive feedback about our team and hope you're enjoying your new vehicle.
by 2007 BMW 328IT Owner on 01/18/2025Verified Service
The Customer service from everyone is superior. Junior is the best Service Representative that has taken care of me and my 2007 BMW for a couple of years now. Explains everything clearly and doesn't push any repairs on me that aren't urgent. Wouldn't go anywhere else.
by Crevier BMW on 01/19/2025
Thank you for sharing your experience with our team at Crevier BMW. We're grateful for your continued trust and support.
by 2025 BMW M340I Shopper on 01/14/2025Verified Purchase
The purchasing experience was great. The sales staff that I worked with were very knowledgeable about the different models and packages I was considered, and greatly helped me make a selection that was perfectly suited to what I was looking for in a car.
by Crevier BMW on 01/14/2025
Thank you for sharing your positive experience with Crevier BMW. We're glad our team could help you find the perfect car. Enjoy your new ride.
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Service Information
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28,903 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Crevier BMW specializes in these services, in addition to many others.
Auto Maintenance
Oil Change
Tire Service & Repair
Top Makes Serviced
Based on CARFAX Service History, Crevier BMW specializes in these makes, in addition to many others.
What do verified customers think about Crevier BMW in Santa Ana, CA? Verified customers who visit Crevier BMW in Santa Ana, CA rate this business 4.6 out of 5 stars, with 1,841 reviews. 28,903 customers favorited this location.How can I contact Crevier BMW in Santa Ana, CA? To reach the sales team at Crevier BMW in Santa Ana, CA, call (844) 571-9955. To reach the service department, call (657) 500-0482How can I schedule a service appointment with Crevier BMW in Santa Ana, CA? You can schedule a service appointment at Crevier BMW in Santa Ana, CA through CARFAX.Are there any service coupons available for Crevier BMW in Santa Ana, CA? Yes, there is currently a for this location.Does Crevier BMW in Santa Ana, CA have a service center? Yes, Crevier BMW in Santa Ana, CA does have a service center. You can contact the service department at (657) 500-0482.
