by 2017 HYUNDAI TUCSON LTD/SPT ECO/SE/NIG Owner on 03/21/2025Verified Service
They said they couldn't do anything for my car since the check engine light wasn't on by then told me it could be a fuel injector going out. ??????
by Casa Chevrolet, GMC, LLC on 03/21/2025
Please reach out to us at reviews@casaautogroup.com with more details about your experience for further assistance.
by 2021 CHEVROLET COLORADO LT Owner on 02/21/2025Verified Service
The guys at casa are always great and aiming for the bets customer service. Including deals and best advice for car care!
by Casa Chevrolet, GMC, LLC on 02/21/2025
Thank you for the fantastic feedback! We're delighted to hear that our team at Casa Chevrolet GMC consistently provides excellent service and valuable advice. We appreciate your support and look forward to serving you again!
by 2024 CHEVROLET SILVERADO K1500 CUSTOM Owner on 02/15/2025Verified Service
The service team is great, from scheduling to service complete. The are very considerate of my time while I wait. They have always gotten the job done quickly. The are very nice and respectful.
by Casa Chevrolet, GMC, LLC on 02/16/2025
Thank you for sharing your positive experience with our service team at Casa Chevrolet GMC! We're delighted to know that we could provide efficient and considerate service during your visit. We appreciate the kind words and look forward to assisting you again in the future!
by 2021 CHEVROLET BLAZER 2LT Owner on 02/02/2025Verified Service
My brakes were making a squeaking sound and I was worried the brakes needed replacement or there was an issue with my car. They got me in so fast and were very thorough and informative. They made sure we were taken care of.
by Casa Chevrolet, GMC, LLC on 02/03/2025
We're delighted to hear that our team at Casa Chevrolet GMC was able to address your concerns quickly and thoroughly. It's great knowing you felt well taken care of during your visit. Safe driving ahead!
by 2023 CHEVROLET SILVERADO K2500HD LT Owner on 01/31/2025Verified Service
Fantastic service experience! Aaron, Mike, and Kendall made sure made sure my truck was taken care of in a timely manner. 10/10 Highly recommend
by Casa Chevrolet, GMC, LLC on 01/31/2025
Thanks for sharing your fantastic service experience with us at Casa Chevrolet GMC! We're delighted to hear that Aaron, Mike, and Kendall took great care of your truck. We appreciate the recommendation and look forward to serving you again in the future!
by 2023 CHEVROLET TRAILBLAZER ACTIV Owner on 01/30/2025Verified Service
Aaron is amazing! Made the process easy and comfortable. He also kept me updated with every step of the way. Thank you Aaron
by Casa Chevrolet, GMC, LLC on 01/30/2025
We're delighted to hear that Aaron made your experience at Casa Chevrolet GMC smooth and comfortable. Keeping you informed every step of the way is what we strive for, so thank you for sharing this feedback! Enjoy your new 2023 Chevrolet Trailblazer ACTIV!
by 2022 CHEVROLET SILVERADO K2500HD LT Owner on 01/25/2025Verified Service
I liked that Mike kept in contact with me and did not lie to.The team casa now has in service in finally the way it's supposed to be. Got A+ service Chevy will continue getting my business.
by Casa Chevrolet, GMC, LLC on 01/26/2025
We're delighted to hear that Mike and the Casa Chevrolet GMC team provided you with top-notch service! It's great knowing our efforts are appreciated, and we look forward to continuing business with you. Thanks for choosing us!
by 2024 GMC TERRAIN DENALI Owner on 11/10/2024Verified Service
Even though I had a serious transmission problem and difficulty with GMC finally agreeing to replacing transmission, Casa provided excellent service and a loaner car. They did everything they could possibly do to get me taken care of.
by Casa Chevrolet, GMC, LLC on 11/11/2024
Thank you for sharing your experience! We're glad to hear that our Casa Chevrolet GMC team provided excellent service and support during the transmission issue. We appreciate your patience and trust in us!
by 2017 GMC SIERRA K3500 DENALI Owner on 10/18/2024Verified Service
James Y. takes care of our vehicles while sharing information about what was done and what may need to be watched! Best caring & intelligent mechanic I've ever met!
by Casa Chevrolet, GMC, LLC on 10/18/2024
Thanks for highlighting James's exceptional service at Casa Chevrolet GMC! We're delighted to know he provided such attentive care and valuable insights. We appreciate your trust in us!
by 2014 CHEVROLET CRUZE Owner on 09/23/2024Verified Service
Did not have an oil filter, rescheduled, did not take care of warning light issue, told to come back in 2 weeks.
by Casa Chevrolet, GMC, LLC on 09/23/2024
We apologize for the inconvenience you experienced with your oil filter and warning light issue. We strive to provide timely service, so it's disappointing to hear about this delay. If you need further assistance, please contact us at reviews@casaautogroup.com with more details.
by 2013 FORD F150 SUPERCREW Owner on 09/01/2024Verified Service
Had a Low tire pressure light and they checked them all and ordered the parts and scheduled time and fix in no time. Very good service.
by Casa Chevrolet, GMC, LLC on 09/02/2024
Thank you for sharing your experience! We're glad to hear our team at Casa Chevrolet GMC provided quick and efficient service. Safe travels ahead!
by 2022 GMC CANYON AT4 Owner on 08/29/2024Verified Service
Easy process. Checked in and out with no problems. Service writer knowledgeable. Simple service oil change with minimal needs.
by Casa Chevrolet, GMC, LLC on 08/29/2024
Thanks for sharing your experience! We're glad to hear the process was smooth and efficient at Casa Chevrolet GMC. We appreciate your feedback and look forward to serving you again!
by 2024 CHEVROLET EQUINOX LT Owner on 08/18/2024Verified Service
Faulty parts were used to prevent having to provide a rental vehicle. Car broke down 200 miles from home and is in another dealership waiting for the correct parts.
by Casa Chevrolet, GMC, LLC on 08/19/2024
We're truly sorry to hear about the issues you've encountered with your vehicle. This is not the experience we aim to provide, and we understand the frustration of being far from home when your car breaks down. Please know that we take your concerns seriously and would like to investigate this matter further to ensure it is addressed properly. Please feel free to reach out to us for further assistance.
by 2015 CHEVROLET TAHOE LTZ Owner on 07/21/2024Verified Service
Shout out to the help in the front! I can't remember his name, but he is definitely an asset. Thanks for the 5 star customer service sir!! William!
by Casa Chevrolet, GMC, LLC on 07/21/2024
Thank you for the shout-out! We're glad to hear our team provided excellent service at Casa Chevrolet GMC. We'll make sure your appreciation is passed along!
by 2015 KIA OPTIMA SX Owner on 03/17/2024Verified Service
All the employees that I worked with in the Service Department was great.
Though they could not fix my
2015 KIA OPTIMA SXL TURBO. Or did not do any service to it.
It has to be Towed from Alamogordo NM TO Las Cruces NM.
So needless to say I am disappointed but at least Casa was honest with me.
by 2020 HYUNDAI ELANTRA SE Owner on 12/07/2023Verified Service
Reset of maintenance in computer wasn't done, this is the second time they did not reset my computer so it's telling me I need maintenance I was just in there and requested checks on maintenance? Don't really have anything else your service was fantastic except for the computer!!!
by 2015 GMC SIERRA K1500 DENALI Owner on 10/11/2023Verified Service
Tech did not tighten drain plug and leaked oil all over my driveway and parking lot at work. This was on a Saturday so had to wait until Monday to get my vehicle back in but they were able to see me right away and fix their error. In the mean time oil leaked constantly.
by 2022 GMC SIERRA K1500 ELEVATION Owner on 08/03/2023Verified Service
They change my oil and they forget to put my sticker in the window also I order some parts they cant get me a receipt or tracking num so if the guy do not summit the order I will waiting for nothing 3 days later a woman call me to see how was everything I explained the situation and she told me she is gonna get the information already 2 weeks she still no call me back this was in casa GMC Alamogordo nm
by 2011 CHEVROLET SILVERADO K2500HD LT Owner on 06/09/2023Verified Service
The staff was courteous and efficient. They explained what the problem was and what it would cost to fix it before they began working on the vehicle. They offered a ride if I needed to go home (I chose to wait as I live some distance away), and came and told me when the work was done.
by Ddub W. on 05/30/2023Verified Service
After being serviced, Somehow my Escalade has a "Driver 0" programming. Casa wants to charge $200 to reprogram my vehicle when the issue didn't exist prior to being serviced. Needless to say, I might be taking my vehicle somewhere else in the future.
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1,322 Customer Favorites
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Top Services Performed
Based on CARFAX Service History, Casa Chevrolet, GMC, LLC specializes in these services, in addition to many others.
Auto Maintenance
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Casa Chevrolet, GMC, LLC specializes in these makes, in addition to many others.
What do verified customers think about Casa Chevrolet, GMC, LLC in Alamogordo, NM? Verified customers who visit Casa Chevrolet, GMC, LLC in Alamogordo, NM rate this business 4.5 out of 5 stars, with 101 reviews. 1,322 customers favorited this location.How can I contact Casa Chevrolet, GMC, LLC in Alamogordo, NM? To reach the sales team at Casa Chevrolet, GMC, LLC in Alamogordo, NM, call (575) 437-7530. To reach the service department, call (575) 579-5153How can I schedule a service appointment with Casa Chevrolet, GMC, LLC in Alamogordo, NM? You can schedule a service appointment at Casa Chevrolet, GMC, LLC in Alamogordo, NM through CARFAX.Does Casa Chevrolet, GMC, LLC in Alamogordo, NM have a service center? Yes, Casa Chevrolet, GMC, LLC in Alamogordo, NM does have a service center. You can contact the service department at (575) 579-5153.
