by 2019 TOYOTA TACOMA DBL CAB SR5/TRD Owner on 06/30/2025Verified Service
My service advisor was great. Adrian offered me a new plan warranty for my truck he didn't have a shuttle service for me, because it was the weekend, so I stayed onsite but he did offer me a clean truck as well with the service of changing the oil and completing a tire rotation.
by 2024 TOYOTA RAV4 LTD Owner on 06/14/2025Verified Service
Everything was great! Miguel was very helpful and received video notifications of front/rear wipers, brakes and cabin/air filters. They even did a car wash, even though the top of the car wasn't clean nor the rims. Other than that, I had a positive experience
by 2015 TOYOTA PRIUS V Owner on 12/12/2024Verified Service
Frankly, I never give a 5 star review as I think there is always room for improvement. But, my husband and I love Alexander Toyota service department. We know that they are always doing the very best for our car. They always wash the car and rotate the tires and they are very friendly.
by 2020 TOYOTA TUNDRA CREWMAX 1794/PLATN Owner on 09/04/2024Verified Service
Best service and service tech support team of any Toyota dealership I have been to. They carefully listen to you explain the issue, they arranged for me to explain it in detail to the technician who did what I suggested. He identified the issue and quickly resolved it.
by 2020 TOYOTA COROLLA LE Owner on 08/01/2025Verified Service
Professional and courteous staff, all questions answered and services performed explained. Fair price and fast service.
by 2025 TOYOTA TUNDRA CREWMAX LIMITED Owner on 07/20/2025Verified Service
Great job and quick quality work do on my 2025 Tundra I recommend it 100% and Hector Aguirrebarrena service advisor Great attention and attitude help me the best way possible if you need some repairs or anything for your vehicle talk to Hector
by 2025 TOYOTA RAV4 XLE/XLE PREMIUM Owner on 06/20/2025Verified Service
I didn't feel welcome by the service agent that was assigned to me. His demeanor was very rude towards me and he didn't want to help me at first and made unnecessary comments to his other colleagues.
by Rick Moody on 06/21/2025
Hello I am the service manager at Alexander Toyota and I would like to apologize on behalf of my advisors. And would like to hear more about this so I can take appropriate actions. No one that comes to Alexander Toyota deserves to be treated rude and uncaring. We are here in Yuma to be a staple for all local Toyota owners to receive service.
Please reach out to me at RMoody@MyAlexanderToyota.com so I can remedy this situation and earn back your business.
Thank you Rick Moody
by 2023 TOYOTA HIGHLANDER HYBRID PLATINU Owner on 06/03/2025Verified Service
Apparently warped the brake rotors as the brakes now pulsate upon activation. They didn't do this before I had the service performed. Not happy! This is the first time I have had a problem with Alexander service.
by 2023 TOYOTA COROLLA LE Owner on 06/02/2025Verified Service
As usual, professional and friendly. I love that they share videos of the car during the inspection. Thanks.
by Jesse J. on 06/01/2025Verified Service
Me and my fiance didn't have a appointment but they got us in. Our battery was not good an they put a new battery in under warranty
by 2024 TOYOTA 4RUNNER SR5/SR5 PREMIUM/L Owner on 04/27/2025Verified Service
Honestly the service department is the best thing about this dealership. They saved me around 300 dollars by being honest. I have never had a bad experience in the service department- the sales department, not so much
by 2022 TOYOTA SIENNA XLE Owner on 04/13/2025Verified Service
I was 40 mins early for my service. No advisor would help me. I had to wait until my advisor came in. Very unprofessional. Service mgr could have cared less.
by 2021 TOYOTA CAMRY SE/SE NIGHT SHADE Owner on 03/25/2025Verified Service
Explained everything that was being serviced. answered all my questions clearly to where i was able to understand. friendly staff and environment!
by 2017 TOYOTA RAV4 LE Owner on 03/18/2025Verified Service
Told me that I needed to replace my gasket after oil change, have not done my alignment since 2023 as well as missing an issue with my suspension that another Toyota dealership then found.
by 2016 TOYOTA CAMRY LE/XLE/SE/XSE Owner on 12/22/2024Verified Service
Great experience always at Toyota best customer service and Hector always is there to help me out with any services I need in my Toyota.
by 2017 TOYOTA COROLLA L/LE/XLE/SE/XSE Owner on 11/28/2024Verified Service
Service was okay and quick and was covered probably by my Toyota Care plan since the retorque service wasfreeof charge. However, I was not asked whether I wanted my car washed, which I did want.
by 2020 DODGE CHARGER SXT Owner on 09/03/2024Verified Service
Was not clean, there was melted candy in the cup holder, there's splash marks on my ceiling and seats. My ac did not work when I first got it.
by 2015 TOYOTA PRIUS V Owner on 04/29/2024Verified Service
We like the service department at Alexander Toyota. We know that we pay a premium for the service, but they always do the very best they can to take great care of our car. They have so far been honest and not pushy about the work that needs to be done. We have never had a complaint.
by 2021 TOYOTA TUNDRA DOUBLE CAB LIMITED Owner on 02/29/2024Verified Service
Everything was perfect! Super helpful, friendly service advisors, immaculate customer waiting area, and fast service! What more could you ask for?
My truck was returned to me in about 1 hour, having had the oil change, tire rotation, and a much needed wash. I am a very happy customer!
by 2011 TOYOTA VENZA Owner on 01/22/2024Verified Service
The Alexander Toyota Service Center always gives me 5 star service, from the phone call to schedule the appointment, the service itself, the checkout procedure down to the delivery. They keep me informed each step of the way and are always fair with me. I purchase my vehicle from them and they alone have done all my service work. I will continue to use them to service my vehicle and would highly recommend them.
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Service Information
91 Customer Favorites
Customers who favorite a shop get free open recall alerts, service reminders, vehicle service history, & more!
Top Services Performed
Based on CARFAX Service History, Alexander Toyota specializes in these services, in addition to many others.
Oil Change
Tire Rotation
Top Makes Serviced
Based on CARFAX Service History, Alexander Toyota specializes in these makes, in addition to many others.
What do verified customers think about Alexander Toyota in Yuma, AZ? Verified customers who visit Alexander Toyota in Yuma, AZ rate this business 4.5 out of 5 stars, with 175 reviews. 91 customers favorited this location.How can I contact Alexander Toyota in Yuma, AZ? To reach the sales team at Alexander Toyota in Yuma, AZ, call (928) 344-1170. To reach the service department, call (928) 344-1170Does Alexander Toyota in Yuma, AZ have a service center? Yes, Alexander Toyota in Yuma, AZ does have a service center. You can contact the service department at (928) 344-1170.
